8 Steps For Building A Purpose-Driven Growth Strategy

A well-defined purpose drives member and employee engagement, which in turn drives sustainable growth.

CFPB 1071 Rule: Checklist for Compliance Success

The Consumer Financial Protection Bureau is proposing to apply the rule to covered financial institutions.

SELCO: 5 Tips on Transitioning to a Digital App

When the new platform went live in the fall of 2022, it was met with minimum member disruption and positive reviews.

Minnequa Works’ New ‘Overtime Checking’ Earns CU National Exposure and Membership Boost

One month after launch, Minnequa Works saw the strongest growth in new accounts and membership in two years.

Improve the Member Experience by Redefining ‘Innovation’

Knowing and innovating go hand in hand. Sooper Credit Union shares how to create new ideas with existing resources and staff. 

Alaska ‘Microsites’ Help Tongass FCU Expand its Footprint and Transform Lives 

Ketchikan-based credit union discovers new way to reach communities in need.

Filene Research Institute Invites up to 50 Credit Unions to Enroll in Innovation Study

The deadline to enroll is May 31, and free participation is filled on a first-come, first-served basis.

Daily ‘Micro-interactions’ Key to Member Financial Wellness and Credit Union Growth

New research indicates convenient tools that manage day-to-day needs can help reassure consumers during this period of financial uncertainty.

Navigate the Latest Complexities in Compliance

Guidance from regulatory agencies can emerge at the last minute — find out where to catch the latest news.

Faster Payments: Strategic Decisions and the Member Experience

Alloya Corporate FCU summarizes key decisions and considerations credit unions should keep in mind when embarking on a faster payments journey.

TruWest Asked, Staff Answered

An employee program at the Arizona cooperative solicits ideas for saving money and improving member services.

Podcast: ‘How Five Credit Unions Joined Forces to Tackle Affordable Housing’

Washington-based credit unions joined forces to invest $11.1 million toward housing in the city of Renton.

Unitus Community Credit Union Becomes First Pacific Northwest CU to Launch Spanish ChatBot

The credit union’s website is available in both languages.

Anatomy of a Banking Consumer

What financial institutions need to know about Gen Z, Millennials, Gen X and more.

Lenders are Critical to a Healthy Balance Sheet

Data presented at the Lenders Council demonstrated the “unprecedented loan growth” among credit unions in 2022, which exceeded the previous three years combined.

Fintech Options Abound Today. What’s Right for You?

All credit unions — even smaller ones — should consider the pros and cons of their legacy provider.

Oregon Credit Union Act Update Legislation Passes

HB3200A passed both the House and Senate and now heads to Gov. Tina Kotek’s desk for her signature.

Wyoming Credit Unions Unite to Build Veteran’s New Home 

Blue FCU and seven other credit unions teamed up for the ‘House That Credit Unions Built’ program.

3 Near-Term Strategies for Digitally Transforming Credit Unions

Credit unions that believe their advantage is member service yet find evidence to the contrary may want to reexamine their perceived advantages.

Meet the GoWest Advanced Leadership Program Scholarship Winner

Kiona Bell of Credit Union West said the program will give her exposure to other credit union movement philosophies necessary for her career path.

The Growing Peer-to-Peer Threat for Financial Institutions

P2P payments can be straightforward — transfers between accounts at two different financial institutions — or more complex, with funds moving between individuals using PayPal.