Monthly Archives: November 2022

Q&A with Carla Cicero: One of the Most Powerful Women in Credit Unions
Carla Cicero, President and CEO at Numerica Credit Union, shares insights in the “strategic reboot” and advancement of women in credit unions.

New Business Practices Inspired by Credit Unions’ Visit to South Korea
GoWest credit unions explored the principles, best practices, structure, and values of South Korean credit unions through the Global Bridges Program.

CEOs and HR Leaders Weigh in on Talent Management and Culture in Uncertain Times
A total of 170 credit union CEOs and human resources executives participated in a survey to better understand how the current talent shortage is impacting credit unions.

How to Develop Contact Center Employees for a Stellar Member Experience
Five credit union leaders reflect on how to best train and support remote workers in ways that promote outstanding member service.

Arizona Young Professionals Applications are Open!
Applications to join the AZYCUP steering committee are open, and they are looking for passionate young credit union professionals to join. This committee plans quarterly meetups with young credit union professionals across the state.

Cascade Federal Credit Union Announces Merger with Tacoma Narrows Federal Credit Union
The merger went into effect on November 1. Accounts and systems will convert on December 1, giving the 800 former Tacoma Narrows FCU members access to all of Cascade FCU‘s products, services, and branches.

Compliance Newsletter – Nov. 29, 2022
Stay informed on the latest news and resources around compliance-related issues.

Minnequa Works Credit Union Joins Movement to Shine a Spotlight on Fraud
Minnequa Works joined hundreds of organizations that have partnered with the ACFE, the world’s largest anti-fraud organization and premier provider of anti-fraud training and education, for the yearly Fraud Week campaign.

Numerica’s Jessica Johnson Promoted to VP of Risk Management
In her 16 years at Numerica, Johnson has gained a breadth of experience throughout the credit union, including helping Numerica launch Washington’s first cannabis banking program.

OnPoint Community Credit Union Donates $100,000 to Local Non-profits on Giving Tuesday
Blanchet House, Habitat for Humanity Oregon, and New Avenues for Youth are among the latest recipients in a record year of giving for OnPoint Credit Union.

Q&A with One of the “Most Powerful Women in Credit Unions”
Dolores Broeske, HAPO’s president and CEO, and one the “Most Powerful Women in Credit Unions” shares her advice and insight on how she reached her success.

Three GoWest Credit Unions Named CUNA 2022 National Award Winners
Atlantic City Federal Credit Union, Clackamas Federal Credit Union, and SnoCope Credit Union were all honored as national winners.

Today vs. 2008 — We Won’t Repeat the Mistakes of the Past
Mike De Vere, CEO of Zest Ai, shares insights on how to overcome the warning signs of the 2008 recession in today’s similar market.

18 Young Professionals Dive Deep into the Credit Union Movement at MAXX 2022
An inside look at what YPs had to share about their experience at MAXX 2022 to help you decide if getting more involved is right for you.

How Wauna’s CADET Program is Developing Future Credit Union Leaders
GoWest’s president and CEO visited the cadets and was impressed by the level of education and training received – resulting in an 80% promotion rate for graduates.

Save the Date for MAXX 2023!
Find out who’s hosting MAXX 2023 and why YOU should plan on being there.

BECU Announces Beverly Anderson as Next President and Chief Executive Officer
Thirty-year financial services executive with vast experience in transformation, product innovation, and consumer needs to lead the country’s largest community credit union.

Premier Members Credit Union and Zing Credit Union Named an Honoree of the Civic 50 Colorado
Premier Members Credit Union, based in Broomfield, Colorado, and Zing Credit Union, based in Denver, Colorado, have both been named an honoree of The Civic 50 Colorado by CSR Solutions of Colorado and Points of Light.

Hughes Federal Credit Union Supports the Community with a Shred & Toy Drive Event
Participants brought up to 15 pounds or three boxes of documents for each donated item of unwrapped gifts for infants and children hospitalized at Banner Diamond Children’s Medical Center.

Compliance Newsletter – Nov. 15, 2022
Stay informed on the latest news and resources around compliance-related issues.

TruWest Credit Union Completes Nearly 900 Hours of Service in 70 Days
Tempe, Arizona-based TruWest Credit Union completed over 882 hours at nearly 50 different organizations during their 70-day challenge.