Author: Katy Wagnon
Quietly Quit Quiet Quitting
Learn how the right CRM can make employees’ lives easier and their work more productive.
New Economic Impact Report Offers Compelling Evidence of Credit Union Impact
GoWest members have a second opportunity to learn how to use the report’s findings in their own communities on Thursday, Dec. 8 at 2 p.m. PST (3 p.m. MST).
Take Advantage of these Convenient, On-Demand, and Online DEI Trainings
GoWest makes it easier than ever to fulfill your credit union’s resolve to expand DEI programs and deliver on DEI promises through on-demand online training.
How WECU’s Video Strategy is Bolstering Local Businesses This Holiday Season
Four videos feature a local banking loan officer and spotlight independent small businesses in their local area to support this holiday season.
First Tech Federal Credit Union Appoints Chief Experience Officer and Chief Marketing Officer
Jason Heupel has assumed the new role of chief experience officer and Brandon Hunt has been named chief marketing officer.
Compliance Newsletter – Dec. 6, 2022
Stay informed on the latest news and resources around compliance-related issues.
iQ Credit Union Announces the Opening of its Third Oregon Branch in Happy Valley
The community branch offers a full suite of financial products and services. iQ works hard to staff local to the area, creating a familiar experience for all members.
Columbia Credit Union Recognized for Corporate Philanthropy by Portland Business Journal
During 2021, Columbia Credit Union helped raise $8.3 million for local organizations, donated to 43 nonprofits, and volunteered 1,038 hours of time working to improve education, housing access, environmental protections, and more across the community.
Numerica Student Scholarship to Honor Sandy Williams
To honor the memory of Sandy Williams, a Spokane civil rights activist, Numerica has designated one of their annual scholarships for Eastern Washington University students who embody her legacy.
Q&A with Carla Cicero: One of the Most Powerful Women in Credit Unions
Carla Cicero, President and CEO at Numerica Credit Union, shares insights in the “strategic reboot” and advancement of women in credit unions.
New Business Practices Inspired by Credit Unions’ Visit to South Korea
GoWest credit unions explored the principles, best practices, structure, and values of South Korean credit unions through the Global Bridges Program.
CEOs and HR Leaders Weigh in on Talent Management and Culture in Uncertain Times
A total of 170 credit union CEOs and human resources executives participated in a survey to better understand how the current talent shortage is impacting credit unions.
How to Develop Contact Center Employees for a Stellar Member Experience
Five credit union leaders reflect on how to best train and support remote workers in ways that promote outstanding member service.
Arizona Young Professionals Applications are Open!
Applications to join the AZYCUP steering committee are open, and they are looking for passionate young credit union professionals to join. This committee plans quarterly meetups with young credit union professionals across the state.
Cascade Federal Credit Union Announces Merger with Tacoma Narrows Federal Credit Union
The merger went into effect on November 1. Accounts and systems will convert on December 1, giving the 800 former Tacoma Narrows FCU members access to all of Cascade FCU‘s products, services, and branches.
Compliance Newsletter – Nov. 29, 2022
Stay informed on the latest news and resources around compliance-related issues.
Minnequa Works Credit Union Joins Movement to Shine a Spotlight on Fraud
Minnequa Works joined hundreds of organizations that have partnered with the ACFE, the world’s largest anti-fraud organization and premier provider of anti-fraud training and education, for the yearly Fraud Week campaign.
Numerica’s Jessica Johnson Promoted to VP of Risk Management
In her 16 years at Numerica, Johnson has gained a breadth of experience throughout the credit union, including helping Numerica launch Washington’s first cannabis banking program.
OnPoint Community Credit Union Donates $100,000 to Local Non-profits on Giving Tuesday
Blanchet House, Habitat for Humanity Oregon, and New Avenues for Youth are among the latest recipients in a record year of giving for OnPoint Credit Union.
Q&A with One of the “Most Powerful Women in Credit Unions”
Dolores Broeske, HAPO’s president and CEO, and one the “Most Powerful Women in Credit Unions” shares her advice and insight on how she reached her success.
Three GoWest Credit Unions Named CUNA 2022 National Award Winners
Atlantic City Federal Credit Union, Clackamas Federal Credit Union, and SnoCope Credit Union were all honored as national winners.
