GoWest Solutions
Rogue’s Texting Revolution Drives Fast, Efficient Collections
Rogue Credit Union revolutionized its collections process by embracing texting — offering a faster, more convenient, and private way to communicate.
GoWest Partners with Posh to Expand Access to AI Innovation for Credit Unions of All Sizes
GoWest Solutions announces a new partnership with Posh, a leader in AI solutions purpose-built for credit unions.
Build, Partner, or Acquire Your Fintech?
As you watch emerging technology unfold and decide to add new products, capabilities or features to keep ahead of your competitors, you must assess whether you should build your own solution, partner with a provider, or acquire a business that has what you need.
TruStage Announces Annual Support of Children’s Miracle Network Hospitals
TruStage, a leader in providing insurance and financial services to credit unions and their members, is proud to announce its new sponsorship agreement with Children’s Miracle Network Hospitals.
Wire Fraud: What It Is and How to Prevent It
As fraudsters continue to refine their tactics, financial institutions must remain vigilant to protect both their clients and employees from evolving wire fraud schemes.
The Regulation Pendulum Shouldn’t Deter Credit Unions from Open Banking: A Path to Gaining Share from Larger Rivals
Credit unions — regardless of their size or membership base — face no shortage of priorities demanding attention and may have distanced themselves from an open banking strategy, citing their exemption from the final rule or preferring to wait for clarity from the courts or the administration. However, allowing this regulatory pendulum to set the direction may not be in their best interest.
Why Treating Home Equity Loans Like Mortgages Are Holding You Back
Discover how community lenders can transform home equity lending by moving beyond traditional mortgage workflows.
America’s Credit Unions and TruStage Reinforce 90-Year Commitment to Advancing Credit Unions
America’s Credit Unions and TruStage have officially reinforced their storied 90+ years of commitment to advancing the well-being of credit unions and their members, recommitting to their mutual cooperation agreement.
GoWest Solutions Announces the Advanced Leadership Program Scholarship Winner Katie Beaver
GoWest Solutions is proud to announce that Katie Beaver, Director of Marketing at MountainCrest Credit Union, has been awarded the scholarship for the 2025 Advanced Leadership Program.
Securing Credit Unions: Beyond Compliance, Keeping Members’ Trust
Like any financial institution, credit unions handle a wealth of sensitive data, making them attractive targets for hackers. However, as […]
Catalyst Partners with Neural Payments to Enhance Peer-to-Peer and Digital Payment Capabilities
Catalyst, a leading provider of payment solutions for credit unions, is dramatically improving the digital payment experience for credit unions and their members through a partnership with Neural Payments, a financial technology solutions provider dedicated to easing the way consumers make payments and move money.
Velera Defines Consumer-Engaged Fraud in an Effort to Solve One of the Credit Union Industry’s Biggest Threats
Velera recently released a guide on consumer-engaged fraud to educate credit unions on the many classifications of one of the industry’s biggest drivers of fraud losses.
Catalyst’s Q1 Insights & Outlooks: Trends, Tactics, and Takeaways
Catalyst’s Q1 Insights & Outlooks webinar provided a deep dive into the economic trends shaping 2025, offering credit unions strategies to navigate uncertainty.
This Group, Surprisingly, Wants Life Insurance
A new study reveals that 39% of consumers plan to purchase life insurance in the next 12 months, and a high percentage of those people could be, surprisingly, Gen Z.
Ready to Lead the Way? GoWest’s Advanced Leadership Program is Your Next Step. Register by March 7
Designed to transform you into a strategic, impactful leader, the Advanced Leadershoip Program will equip you with the tools and resources needed to fast-track your career, increase your influence, and drive your organization’s success.
Fibre Federal Credit Union Reduces HR Response Time by 95% With Eltropy Texting
Eltropy, the leading AI-powered digital conversations platform for community financial institutions (CFIs), announced recently that Fibre Federal Credit Union has achieved a 95% reduction in HR response times by implementing Eltropy’s secure texting solution for employee communications.
From Manual to Digital: Why Credit Unions Need Document Processing Automation
In the competitive world of auto financing, delays in loan approval and delivery can significantly impact a credit union’s success. […]
The Risks and Ethical Implications of AI in Financial Services
While the use of artificial intelligence in financial services poses numerous benefits, such as enhanced productivity and innovation, improved risk management, personalized customer experiences, and more, it also carries certain risks
Gen Z and Millennial Preferences and Behaviors Drive Popularity of Payments
Velera’s 2024 Eye on Payments study gauges the current state of payment preferences for 1,850 credit union members and other financial institution customers. Results of this year’s study found that most consumers now favor credit cards over debit as their preferred payment method.
2025 U.S. Economic Outlook and Its Potential Impact on Credit Unions
Let’s explore the implications of inflation, interest rates, consumer behavior, and the labor market on the US economy and credit unions.
Eltropy Acquires Lexop to Modernize Loan Repayment and Collections
Eltropy, the leading AI-powered unified conversations platform for community financial institutions (CFIs) serving over 650 credit unions and community banks in North America, announced on Jan. 6 the acquisition of Lexop, a leading collections technology provider.