You may have seen credit unions referenced in negative headlines recently around home lending and the Department of Justice’s complaint alleging violations. The credit union is under new leadership and has agreed to a restitution plan to address the DOJ’s concerns.

It is possible this news will raise questions among members, elected leaders and candidates, or the media. If you receive inquiries, be prepared to share your credit union’s Equal Opportunity lending policies and relevant data. Amplify your good work in member communications, media, and advocacy outreach.

In addition, we have prepared state-specific data and messaging you may access here.

Please let us know what you are hearing from members and if there are any PR support needs. We are here for you.