Mid Oregon Credit Union Installs RightHear to Improve Access for Blind and Low Vision Visitors

Posted by Alyse Knudsen on September 11, 2024

The RightHear system helps people who are blind or low vision to navigate in public spaces using a specially designed app for iOS or Android devices.

Mid Oregon Credit Union, the only locally-headquartered financial institution in Central Oregon, recently announced a pioneering step towards enhanced access to its facilities with the installation of the RightHear Accessibility system at all seven branch locations, making them fully accessible to people who are blind and visually impaired. With the implementation of the RightHear system, Mid Oregon continues to build upon its award-winning commitment to providing excellent service to all members of the community.

The RightHear system offers a user-friendly experience, empowering individuals with visual impairments to explore and engage with their surroundings seamlessly. Upon entering a branch, users can easily access audio instructions and directions through their smartphones, guiding them to key points of interest such as restrooms, teller windows, entrances, and more. The information can be delivered in up to 26 languages, ensuring that the solution meets the needs of the diverse population residing in Central Oregon.

Key features of the RightHear system at Mid Oregon include:

• Real-Time Audio Assistance – The RightHear mobile app, available for both iOS and Android, provides users with real-time audio guidance and information about branch services.
• Orientation Assistance – Users can effortlessly acquire better orientation, receive audio descriptions about their surroundings, and easily locate important areas, enhancing their overall experience and independence.
• Event and Service Information – The RightHear system is capable of delivering detailed information about upcoming events, and any relevant announcements, ensuring that everyone is well-informed when they arrive at a branch location.

“Mid Oregon believes that everyone should have equal access to affordable and convenient financial services,” said Kyle Frick, VP Marketing at Mid Oregon. “With the installation of RightHear, we are taking a significant step in improving access for all members, including those who are blind or low vision. The implementation of the RightHear system aligns with our ongoing dedication to supporting our community and leading the way in providing better convenience through enhanced technology.”

“We are thrilled to collaborate with Mid Oregon in their commitment to accessibility and inclusion,” added Idan Meir, Co-Founder and CEO of RightHear. “By embracing innovative solutions like RightHear, organizations and businesses can create welcoming environments that cater to diverse visitor needs and preferences.  Our mission is to make the whole world more accessible, one building at a time, and thanks to partners like Mid Oregon, our mission continues to move forward.”

Posted in Community Impact, Oregon, Regional Member News, Top Headlines.