Website FAQ
We want to ensure that you have an unforgettable experience every time you navigate to our site. We know you will have a few questions, and to guarantee that you have the best user experience possible, we have created this Website FAQ guide. Review this page to find answers to popular questions you might have. We appreciate your patience and understanding in this transition!
Has my GoWest login information changed with the site update?
NWCUA Legacy Members & Associate Members
Your GoWest login information has NOT changed. You can log in to the site using the same information you’ve always used by clicking the “Log In” button in the top right corner of the page.
If you are logging in for the very first time, you will click on “First Time User“ up in the top right of the website and fill out the form.
MWCUA Legacy Members & Associate Members
If you have logged into the NWCUA Legacy site before then, your GoWest login information has NOT changed. You can log in to the site using the same information you’ve always used by clicking the “Log In” button in the top right corner of the page.
Are you brand new? If you are logging in for the very first time, you will click on “First Time User“ up in the top right of the website and fill out the form to set up an account. Once submitted, the Association will review your information and be in touch with you.
Have you come across a broken link or 404 error?
Unfortunately, we aren’t perfect. If you are navigating the website and come across a broken link or a 404 error please reach out to the Director of Digital Marketing, Ben Shuey. He will help fix the problem and help you quickly navigate to the correct page. We appreciate your patience and understanding in this transition!
How do I register for an upcoming event?
To register for an upcoming event, please make sure you are logged into your GoWest account (if you are a new user, set up an account here).
Once you have logged into your GoWest account, navigate to the landing page for the upcoming event you would like to register for. Click on the “Register” button, which will be located in the header image or anchored to the bottom of the page. From there you will begin the registration process.
Looking to Register for Executvies@Vail?
Registering for Executives@Vail is easier than ever. Click the “Register” button on the event page and log in to your GoWest account to begin the registration process.
You can learn more about Executives@Vail by visiting the event page.
Looking to Register for the MAXX Convention?
Registering for the MAXX Convention is easier than ever. Click the “Register” button on the event page and log in to your GoWest account to begin the registration process.
You can learn more about Executives@Vail by visiting the event page.
How do I navigate through the site?
There are several ways to navigate through the pages and events of the site, making it easier than ever for you to find information.
The main navigation menu appears on every single page throughout the site and has been laid out into five key areas; Development, Events, Resources, Engagement, and About. The new menu structure lets you hover over one of these critical areas and within seconds displays a half-page list of items. This set up is to provide you with seamless, stress-free navigation across the site. Also, within that same menu, to the far right are buttons leading you to the Foundation and Solutions sites.
We have also updated our search function to pull the information you want quicker than ever!
What are Councils?
Join your peers for empowering programming that keeps you informed in an ever-changing environment. Councils provide a forum for sharing best practices, engaging in rich dialogue, and connecting with colleagues for deeper insights into your discipline’s most critical topics.
Programming features 8 Councils that provide a forum for peer groups to connect, share experiences, and learn from one another. Each Council meets three times a year. Don’t miss the opportunity to stay informed, connected, and ahead of the curve this year! Interested in bringing your whole team? The Power User Membership is our best value and offers the most for your credit union team, with access to ALL 24 Council sessions. This membership is the perfect way to keep your credit unions engaged in new and upcoming content for 2023.
Learn MoreWhat is Safelisting & why is it important?
A safelist (also known as a whitelist) is a list of accepted items in a set. This list is inclusionary, confirming that the item being analyzed is acceptable. It is the opposite of a blocklist which confirms that items are not acceptable.
The safelist page is a way to help us ensure that you continue to receive upcoming event information, timely calls to action, and Advocacy related emails you’ve signed up for. Sometimes email systems decide that messages from (or other similar senders) might be spam or junk, even if you’ve signed up to receive those emails.
Please review this page, and pass along this key information to your IT departments.
Where can I find credit union careers?
The credit union careers listings page can be found under the “Development” tab in the main navigation menu, as an icon on the Solutions page, or follow the link here.
Where can I find the resource centers?
We have grouped all of the resource centers under one menu item. All of the resource centers can be found under the “Resources” tab in the main navigation menu. You can also navigate to the main resource centers hub and chose a topic from there.
How do I view the events calendar?
You asked, and we listened! We have completely revamped the events calendar to make it faster and easier to navigate to the events you want to attend.
The events calendar is accessible via the Development, Events, or Engagement tabs in the main navigation menu or by clicking the “All Events” icon on the home page. You can also sort the events calendar by category (such as Advocacy or Council events) using the “Filter by Event Type” dropdown menu on the calendar page.
Where can I find On The Go news stories?
You can access the latest On The Go news articles via the Engagement or About tabs in the main navigation menu or by clicking on the On The Go icon in the middle of the homepage.
