Powering the Next Era of Payments and Member Relationships

Explore the trends transforming the payments landscape and what they mean for credit unions as member expectations evolve from convenience to intelligent, personalized experiences.
This session qualifies for CPE Credit.

The Stories We Tell: Building a Compelling Credit Union Narrative

Join GoWest and other Movement leaders for an engaging conversation about how the credit union narrative has evolved, what consumers think about credit unions today, and where our story needs to go next.
This session qualifies for CPE Credit.

Legal Update: Navigating What’s Next (Session B)

Stay ahead of emerging legal risks, regulatory changes, and compliance challenges facing credit unions.
This session qualifies for CPE Credit.

From Insight to Action: Leveraging ALICE Data for Greater Member Impact

Credit union leaders will share how ALICE (Asset Limited, Income Constrained, Employed) Reports can be used to better understand member needs, shape financial wellness strategies, guide product development, and strengthen community impact.
This session qualifies for CPE Credit.

Confidential, Candid, and Constructive: Raising the Quality of Boardroom Dialogue

During this session, participants will learn practical strategies for increasing engagement, asking more effective questions, and reinforcing the board and CEO roles that support healthy governance and long-term organizational success.
This session qualifies for CPE Credit.

Legal Update: Navigating What’s Next (Session A)

Stay ahead of emerging legal risks, regulatory changes, and compliance challenges facing credit unions.
This session qualifies for CPE Credit.

The Next Generation of Member Growth: What Gen Z & Millennials Want

This interactive session will explore how credit unions are successfully earning the trust, attention, and loyalty of younger consumers through innovative products and services and authentic engagement using “finfluencers” and social media.
This session qualifies for CPE Credit.

Cross Functional & Peer Risk Oversight: Lessons from the Front Lines

This interactive panel and roundtable session will explore how credit unions are identifying, assessing, and managing both current and emerging risks while balancing innovation, compliance, and member value.
This session qualifies for CPE Credit.

Building What Outlives You: A Board Governance Roundtable

This session explores the ripple effect of board leadership through real stories from across the Credit Union Movement.
This session qualifies for CPE Credit.

Regulator Dialogue (AZ, CO, NCUA)

Financial regulation impacts all aspects of credit union operations. Hear from your state’s financial regulators about the changing regulatory landscape, examination trends, and insight into programmatic improvements that will streamline exams and improve communication.
This session qualifies for CPE Credit.

Economic Outlook and Critical Issues Shaping Credit Union Performance

Take an in-depth look at the forces influencing the economy today, including employment trends, housing market dynamics, consumer spending patterns, credit demand, and the impacts of interest rate movements on lending, investments, and earnings.
This session qualifies for CPE Credit.

Emerging Trends and How to Build Effective Strategies for Your Credit Union

Drawing from TruStage’s recent Political, Economic, Social, Technology, and Industry analysis, explore the most significant trends impacting credit unions today and in the years ahead.
This session qualifies for CPE Credit.

People Helping People, Digitally: How the Intelligence Layer Will Transform Member Acquisition and Relationship Depth

As digital expectations continue to rise, credit unions have an opportunity to combine technology with their greatest strengths: trust, relationships, and a commitment to serving members.
This session qualifies for CPE Credit.

Regulator Dialogue (WA, OR, ID, NCUA)

Financial regulation impacts all aspects of credit union operations. Hear from your state’s financial regulators about the changing regulatory landscape, examination trends, and insight into programmatic improvements that will streamline exams and improve communication.
This session qualifies for CPE Credit.

Stablecoin: What Board Members Need to Know

Dr. Lamont Black provides a practical framework for evaluating stablecoin technology through the lens of credit union governance.
This session qualifies for CPE Credit.

Leadership Starts With You: An Interactive Leadership Lab with Dr. Jeremy Graves

Join Dr. Jeremy Graves for an interactive leadership lab, discover how servant leadership, intentional influence, and everyday actions shape workplace culture and inspire trust, collaboration, and positive change.
This session qualifies for CPE Credit.

The AI Crisis You Won’t See Coming

Whether it’s sensitive data ending up in the wrong tool, an AI-powered vendor making an unclear decision, an employee shortcut that becomes a privacy issue, or a board that realizes no one knows who owns the response. The risks are closer than many realize.
This session qualifies for CPE Credit.

AI Governance in Practice: Real-World Approaches for Credit Union Leaders

Credit union technology leaders will share how they are approaching AI governance in real time. They will address what’s working, where they are still learning, and how they are balancing innovation with risk.
This session qualifies for CPE Credit.

Getting Out of the Weeds: How to Ask Powerful Strategic Questions

Discover the transformative power of asking the right questions at the right time — and how boards and executives can use them to shape the future of their credit unions.
This session qualifies for CPE Credit.