Credit Union:

Seattle Credit Union


Seattle, WA



Job Description:

The Job Title:            VP Employee Services Manager

Functional Area:       Human Resources

Department:               Human Resources

Reports to:                 Chief People Officer

Employee Type:        Regular, FT

FLSA Status:             Exempt



  • Understand Seattle Credit Union’s organizational strengths and opportunities to propose new, innovative solutions that support our Mission and Values.
  • Develops and maintains strong and trusted relationships with employees and managers at all levels across the organization.
  • Lead the design, sustainment, and management of the Employee Services strategy, including Self-Service and Payroll.
  • Lead the design, sustainment and management of the Credit Union’s Compliance Strategy and method for determining audits, FLSA, the SAFE Act, records, and reporting.
  • Design and launch a Hybrid Work philosophy to include domestic and international requirements.
  • Consult and collaborate with HR team to research, draft and implement new policies, procedures and handbooks and ensure that all people programs comply with applicable laws and regulations.
  • System Administrator for HCM software platform, Ceridian Dayforce, including overall development, implementation, upgrading, maintenance and day-to-day HRIS support activities.
  • Establishes OSHA compliant safety programs and practices in alignment with partners who lead strategy around our physical space and hybrid work environment.
  • Ensure that payroll is complete and accurate for transmission on a bi-weekly basis.
  • Utilizes research and data to inform recommendations to Senior Management.
  • Create financial and employee related reports to present to senior leadership and inform decision making.
  • Manages the Verification of Employment and Income process.
  • Support employee management of service awards/anniversaries, tuition reimbursement, and employee separations through administration, communication, and action planning.
  • Act as the compensation liaison with external vendors as needed.
  • Responsible for drafting the communication of programs in alignment with branding guidelines.
  • Other duties as assigned.



Basic Qualifications:

  • Bachelor’s Degree in Human Resources Management, or related field.
  • Minimum of 5 years of experience in Human Resources.
  • Minimum of 2 years as a people manager.
  • Highly skilled in building cross-functional relationships through effective communication, facilitation, and influence. Ability to influence and collaborate with different levels and personality styles across the organization.
  • Ability to work efficiently, accurately and with a sense of urgency when under pressure and during time-sensitive matters. Flexible, adaptable, and able to switch gears at a moment’s notice.
  • Knowledge of project management and program management tools and methodologies.
  • Use design thinking.
  • Experience in designing company-wide transformational change strategies and programs. Able to and helps others connect to the bigger picture. A skilled-thought leader and storyteller.
  • Ability to work in a highly ambiguous environment and autonomous environment.
  • Excellent written and verbal skills. Can communicate effectively across all levels of the organization.
  • Possesses a high level of integrity, judgment, and discretion when handling confidential or sensitive information.
  • A strategic and analytical thinker who can turn complex data into practical and straight-forward application.
  • Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio).


Preferred Qualifications:

  • Financial Institution background.
  • Generalist background in human resources.
  • Compensation experience.


Working Conditions:

  • This is a hybrid role with work performed remotely as well as in an office and/or branch environment in the Greater Seattle area of Washington State.
  • Team members may attend special off-hour meetings and seminars.
  • The nature of work may include prolonged periods sitting at a desk and working on a computer.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.