Credit Union:

WSECU

Region:

Olympia, WA

Closing:

5/31/2022

Job Description:

Bring your technical expertise to our infrastructure team. If you are a service focused, team player, with a demonstrated work ethic in this field, we would love to talk to you about the benefits of joining WSECU. We love our members and staff, they are what makes WSECU a great place to work!

WSECU’s technology environment is built with our membership in mind – the successful Platform Engineer will bring experience in the design and implementation of build and release processes, deployment and configuration, and monitoring of our digital presence. The candidate will also be flexible with the ability to adjust to change, determining new technical requirements from business needs, evolving goals and strategies for site reliability, and enhancing the digital product offering with emerging technologies.

This infrastructure position, focused on support of our Kubernetes platform, is part of a larger infrastructure team that delivers IT platforms for business success. Dedication to member experience, thinking outside of the box, problem solving, disciplined troubleshooting skills, and strong interpersonal skills will be key to your success at WSECU.

If service and teamwork resonates with you, please come join us. Please check out Glassdoor or talk to a current employee to learn more about working at WSECU – we are “all in” for our members.

What your day may include as a Platform Engineer:

  • Utilizing various tools, open-source technologies, and cloud services, such as Kubernetes, Terraform Azure DevOps, Ansible, Jenkins, Docker, Azure / AWS / GCP

  • Participating in the DevOps discipline – pipelines, infrastructure as a service, reliability, measuring performance KPIs

  • Selecting and deploying appropriate CI/CD tools

  • Engineering and maintaining complex alerting/analytics systems such as Splunk and/or ELK

  • Modeling great customer service and challenging others to raise the bar when necessary

  • Coaching and mentoring teammates, and working alongside the Service Desk, Cross Functional Teams and the different lines of Business

  • Enthusiastically assisting teammates and line of business partners in resolving business needs through technology

  • Solving escalated ticket queue issues on business process failures

  • Utilizing technologies and building platforms for business consumption

  • Creating documentation of platforms and services

  • Owning processes and independently managing workload

  • Staying calm when incidents occur – being professional, organized, and focused when workload is high and the work keeps coming quickly

  • Understanding, recommending and pivoting to adapt new technology

  • Provide input and recommendations to IT architecture on industry leading technologies that can further improve our member experience

  • Volunteering in your community

  • Having fun!

What you bring to the team:

  • Associate degree in a related discipline such as IT SysAdmin, Infrastructure or Networking. Additional related work experience may be substituted year-for-year for academic achievement.

  • Ten or more years’ experience in a high-demand IT environment with continuously growing responsibilities

  • Awareness of critical concepts in DevOps and Agile principles

  • Advanced skills in integrating systems and automating processes.

  • Strong change management discipline, excellent written and verbal communication skills

  • A passion for providing great member experience through the delivery of technology

Bonus Points if you have:

  • A Bachelor’s degree in related IT discipline such as IT SysAdmin, Infrastructure or Networking

  • Six or more years of experience as a Systems Administrator, ideally with a focus on financial systems and business processes

  • Experience with Kubernetes, Credit Union technologies, FinTech SaaS providers, batch/ automation software, distributed systems, remote administration techniques and tools

  • Experience with Infrastructure as Code

  • Experience working in a regulated environment

  • Progressive experience in the operations and enhancement of reliable service delivery

Competitive pay: $ 91,405.49 – $137,108.23, DOQ annually

Perks: Excellent benefits package; including retirement options and paid leave

Where we’re located:  Corporate Office 330 Union Ave SE Olympia, WA.  Position works in a hybrid work environment – combination of working from home & in office (Olympia or Seattle).

When you’d work:  Monday-Friday, 8:00 am–5:00 pm, with scheduling flexibility required to meet service needs for this full time Exempt position

All applicants must include a resume.
Visa sponsorship not available.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.