Credit Union:

Verity Credit Union


Seattle, WA





Job Description:


  • Ensure loan package complies with all credit union, investor, RESPA, HMDA, Fair Lending, ECOA, HUD and VA policies, procedures, rules and regulations.
  • Ensure loan conditions of approval are requested and received in a timely manner. Follow up on conditions when necessary.
  • Submit clear and accurate loan files to underwriting.
  • Monitor and update mortgage pipeline to ensure closing deadlines are met.
  • Effectively communicate status and conditions to all parties involved.
  • Review all documents throughout process to ensure acceptability. Request underwriting review and approval of loan conditions.
  • Identify and resolve loan deficiencies in a timely fashion. Seek supervisor or management assistance as needed.
  • Ensure all canceled and denied loans are processed within regulatory rules and regulations.
  • Makes a concentrated effort to solve member problems and make sound decisions
  • Promote Credit Union’s services and cross-sell products
  • Greet members and guests to the Credit Union in a professional and courteous manner
  • Other duties, as assigned

Experience and Education

  • Minimum of a High School diploma or equivalent.
  • 2-3 years of experience in processing mortgages highly desired
  • Experience in conventional, FHA, and VA loans.
  • Thorough knowledge of all RESPA, HMDA, Fair Lending, ECOA, HUD and VA rules and regulations.

Knowledge, Skills, and Abilities

  • Strong verbal, written, and interpersonal skills.
  • Detail oriented and good organizational skills.
  • Ability to perform mathematical calculations and collect and analyze data.
  • Ability to work independently and as a team member.
  • Ability to present a positive and professional image to all employees and members.
  • Ability to use a mainframe and personal computer.
  • Ability to use a 10-key.
  • Ability to be certified as a notary.
  • Ability to interpret and analyze financial data.
  • Solid problem-solving skills.
  • Ability to organize and prioritize to meet work deadlines.
  • Ability to effectively and efficiently manage multi-task duties.
  • Extensive knowledge of financial industry standards and regulations.
  • Knowledge of loan policies and procedures and fundamentals of mortgage lending concepts.
  • Superior customer service skills


CU Home Mortgage Solutions is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following is a list of physical considerations that are normally encountered in this job:

  • Position requires the ability to effectively and efficiently communicate with a diverse field of membership and staff.
  • Position requires the ability to sit or stand for long periods of time.
  • Position requires the ability to work on computers for a long period of time in an office environment.
  • Position requires flexibility of hours during high volume periods.