Credit Union:

Unitus Community Credit Union

Region:

Portland

Type:

Staff

Closing:

7/31/2021

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Job Description:

As an ideal candidate, you will have: 

  • Bachelor’s degree with a concentration in business administration, accounting, finance or related field; or equivalent experience in a financial institution.
  • Five years’ experience managing centralized loan operations and/or servicing teams supporting a diversified lending program is required; three years of which are in a managerial capacity.
  • Consumer, Business, and Mortgage Lending experience preferred.
  • Demonstrated knowledge of loan servicing administrative, legal documentation and servicing practices.
  • Well-developed analytical skills and highly effective project and time management skills.
  • Proficient with Microsoft Office Suite, including Excel and Word
  • Ability to conduct needs assessments, identify problems, develop solutions and take appropriate course of action.
  • Well-developed people management and coaching skills, basic knowledge of employment law and best practices.
  • Current knowledge and demonstrated effectiveness managing mortgage servicing, credit card, and member business lending programs (including collections and loss mitigation practices) is desired
  • Formal knowledge of process improvement methods, tools and best practices desired
  • Excellent communication skills including effective listening, problem solving and tact in dealing with internal and external members and colleagues.
  • Strong organizational and time management skills and ability to set priorities for self and team on multiple priorities in a production environment with competing deadlines.
  • Ability to develop and build relationships with a wide range of internal and external partners using collaboration and support.
  • Ability to make sound business decisions, create processes to maintain accuracy and compliance in financial records, and ensure transparency across multiple teams.
  • Must be reliable and dependable in being at work, being on time, and meeting deadlines.
  • Comprehend and adhere to all company wide and department specific policies and procedures.