Credit Union:

Alaska USA FCU


Renton, WA



Job Description:

Reports To: Manager, Investment Services


Primary Functions: Responsible for providing administrative support to facilitate new business and service existing accounts in alignment with goals and industry requirements.


Duties and Responsibilities:


  1. Provide administrative support to promote department sales and quality of service to prospective and existing clients.
  2. Assist with coordination of department events, educational seminars and workshops.
  3. Direct inquiries to appropriate individuals, and schedule and coordinate appointments.
  4. Route and track referral sources and outcomes.
  5. Provide accurate and timely reporting to Financial Advisors and management.
  6. Collect required documentation, deposits, premiums, etc. in a timely and complete manner when directed, in accordance with regulatory requirements.
  7. Coordinate with program partners to assist with account inquiries and servicing requests, and help resolve any issues relating to products and services.
  8. Adhere to organizational and industry guidelines, policy, procedure, compliance, licensing and training requirements.
  9. Maintain proficiency with organization and program partner systems.
  10. Perform other duties as assigned.


Education: Bachelor’s degree in Business Administration or other related field preferred.


Creditable Experience in Lieu of Education: Not Applicable


Experience/Skills: 3 years experience in financial services or investment sales. Aptitude for using computers and electronic systems.


Tenure: Not Applicable