Credit Union:

Kitsap Credit Union

Region:

Bremerton, WA

Closing:

9/30/2023

Job Description:

Summary

Kitsap Credit Union is hiring Temporary Part-Time Digital Advisor to work Kitsap County Locations.  This position is responsible for proactively educating members in branches of digital self-service products such as online banking, KCU mobile app and Remote Deposit Capture. This position is responsible for helping members enroll and navigating password resets for online and mobile. This position is responsible for educating members on ATM functionality including deposits and withdrawals.

 

Quick Facts

Seniority level: Individual Contributor

Reports to: Assistant Manager at branch

Employment Type: Part-Time

Salary Range: $17.00 per hour  

Working hours: Monday – Friday 12 PM- 5 PM & Saturday 9 AM- 1 PM

Grade: 4BC

Industry: Banking

Job Functions: Banking, Customer Service, Technology

Locations we are hiring at:

  • East Bremerton
  • Highlands
  • South Kitsap

 

Typical Job Duties

  • Engage members in conversation to understand their digital banking needs.
  • Recommend products and services to meet member’s needs.
  • Assist in training branch staff on digital self-service products.
  • Educate and assist members with digital product troubleshooting.
  • Foster and maintain constructive member relationships.

 

This role may be right for you if you enjoy connecting with people in a customer service environment and enjoy meeting customer needs with tailored service solutions.  You pride yourself on your ability to meet each person as an individual and contribute to team goals.  Your previous employers praise your keen eye for detail, and your previous co-workers talk about your ability to see opportunities and act on them.  Your friends consider you welcoming, and your family is proud of your ability to coach others in their financial technology.

 

Basic Qualifications

  • High school diploma or GED
  • Experience with AndroidTM and AppleTM devices
  • Comfortable navigating applications such as Venmo and Zelle
  • Must be able to work Saturdays and extended business hours

 

 

What We Offer As A Company If Qualified Per Hours Worked: 

Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family’s lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:

Careers | Kitsap Credit Union (kitsapcu.org)

  • Free onsite parking
  • Annual time off and sick time accrued
  • 10 Paid holidays
  • 2 Personal days
  • Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
  • Employee Assistance Program
  • Choose from a PPO medical plan or a High Deductible with a Health Savings Account
  • 3% KCU funded Safe Harbor Contribution to your 401K
  • KCU will match up to 2% of your 401K contributions
  • All 401K contributions are 100% vested
  • Potential annual incentive in all roles within Kitsap Credit Union
  • Tuition reimbursement
  • 8 hours of paid volunteer time off
  • Discounts on KCU’s products and services
  • Paid Care.com membership including back up childcare reimbursement
  • Paid Rethink Care subscription, a personal wellness and professional resilience program

We believe in the power of belonging – it’s in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.

We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can’t happen without great employees. If this is the kind of organization, you’re looking for.

 

****** Employment is contingent upon satisfactory credit, background, and reference checks.  Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******