Credit Union:

OnPoint Community Credit Union


Portland, OR



Job Description:


Essential Functions:

  •  Provides professional, world-class service to our members and fellow employees regarding OnPoint’s business accounts and deposit services.
  • Guides employees through business procedures and researches and resolves complex issues.
  • Understands all technical components and functionality relating to business deposit services to include online banking, merchant services, account analysis, remote deposit capture, and ACH.
  • Actively participates in the facilitation of quarterly Business Membership and Business ORB classes.
  • Complies with all security, confidentiality, and internal control procedures
  • Performs audits to ensure accuracy among business applications, signer changes, IOLTA and ongoing maintenance. Makes corrections as needed.
  • Ensures all work is completed accurately and on schedule
  • Provides input and solutions to increase operational efficiencies.
  • Welcomes a challenge and is able to accomplish assignments and projects with minimal supervision and within tight deadlines.
  • Performs other duties as needed/assigned to support the business deposit program.

Knowledge, Skills and Abilities:

  • Thorough knowledge of business products, services and procedures to include ACH, remote deposit capture, merchant services, account analysis and online banking.
  • Ability to use and adapt to changing technology and systems
  • Effective verbal and written communication skills, ability to document procedures
  • Ability to independently identify, analyze, and resolve operational and member issues
  • Strong understanding of credit union operations, procedures and applicable regulations
  • Proven accuracy, thoroughness, analytical and organizational skills in completing work assignments.
  • Demonstrates compliance with all banking regulations and understands NACHA rules.
  • Acts with professionalism and possesses a service-focused attitude/philosophy.
  • Proven attention to detail and ability to prioritize multiple tasks while meeting deadlines.
  • Proficient Microsoft Office skills, specifically Word, Excel, and Outlook.


  • High school graduate or GED required
  • Bachelor’s Degree in Finance, Business or related field preferred.
  • 2-4 years’ experience in a financial institution directly dealing with business relationships, products and services.
  • Experience working with fiduciary accounts, deposit regulation and IRS Tax Reporting a plus.