Credit Union:

Peninsula Community Federal Credit Union


Poulsbo, WA



Job Description:

Are you an energetic and highly motivated individual looking for a career in a team-oriented environment? If you have strong people skills and enjoy working with the public in a professional service environment, this may be the position for you!

Peninsula Credit Union is recruiting an experienced professional for the position of Branch Manager. The position requires a strong commitment to quality service excellence & the delivery of our brand image. The Branch Manager supervises the day to day operations of the branch and coaches staff to ensure that the Credit Union member service and production goals are achieved. The Branch Manager actively pursues business development, community involvement, and financial education efforts to cultivate strong relationships in assigned market area.

Essential Job Functions and Responsibilities: • Exhibits a high degree of professionalism and provides an exceptional level of member service and member satisfaction. • Promotes Credit Union products and services to generate new loan and membership growth by actively networking with local businesses, participation in community events and providing financial education in the market area. • Represents the Credit Union and identifies business opportunities by making outside visits to businesses and potential members in the community. • Monitor key product/sales within branch to ensure profitable and sound business practices for the Credit Union and a high quality of service for members. • Coaches employees to maximize opportunities to sell products/services and meet production goals. Leads sales meetings and maintains a sales culture within the Branch. • Provides performance coaching on a consistent basis to build and maintain a motivated, well-trained, and effective team. • Supervises Branch daily operations to ensure completion of all duties. • Exhibits a high degree of knowledge of routine and complex teller transactions, products/ services, policy and procedure, and rules/regulations. • Demonstrates and maintains an up-to-date knowledge of and ensures compliance with applicable regulatory requirements, such as BSA, OFAC, CIP, and internal policies and procedures. • Conducts loan interviews and submits necessary documents to centralized underwriting for review. Demonstrates good judgment and understanding of the consumer loan application and loan closing process. Proficient in using the internal loan DP system. Understands credit reports. Able to explain credit history and offer basic budgeting solutions to improve members overall financial well-being. • Assists staff and members with questions, problem solving, and complex transactions. • Makes recommendations in Branch personnel matters. • Ensures adequate staffing for efficient branch operation. • Demonstrates an understanding and familiarity with other departments and their basic functions. • Monitor branch activity and statistic reports. • Supports and promotes Credit Union philosophy and brand image.

Knowledge, Skills, and Abilities desired: Advance level of financial institution experience, including consumer lending required. Highly sales oriented and skilled in business development. Previous supervisory experience required. Demonstrates strong leadership abilities and decision making skills. Possesses a high degree of self-motivation. Requires strong people skills and the ability to motivate staff in a positive, encouraging environment. Demonstrates effective verbal and written communication skills. High school diploma or equivalent.

Peninsula Credit Union strives to provide excellent benefit options to meet our employee’s long and short term goals. We offer benefit packages to our employees that work 35 or more hours per week including:

  • Generous PTO (Paid Time Off)
  • 11 Paid Holidays
  • Paid Bereavement Leave
  • Paid Jury Duty Leave
  • 401k match up to 50% of 8%
  • Mortgage Discounts
  • Company Paid Long Term Disability & Life Insurance
  • Full Medical, Vision, & Dental benefits for the Employee
  • Employee Assistant Program (EAP)
  • Incentive Opportunities
  • Brand Wear Allowance
  • Educational Reimbursement Program
  • Flexible Spending Accounts (FSA)

About Peninsula Credit Union

Peninsula Credit Union is a federally chartered credit union, and we’re regulated by the National Credit Union Administration. We proudly serve Kitsap, Mason, Jefferson, Clallam and Grays Harbor counties.

Peninsula Credit Union is one of the nation’s first community chartered member-owned credit unions. On September 19, 1935, the Rainier Pulp and Paper Company, Shelton Washington, Federal Credit Union was created. Since that time other name changes have taken place as the charter has expanded. Today, Peninsula Credit Union serves more than 20,000 members. Our name has changed, but our mission has not – we still want to serve people who need it.

We listen, we serve, we educate, we care…always.

That’s our mission statement, and we live by it here at Peninsula. We’re conscious of our roots, mindful of our responsibilities, and energized by our mission to help our members navigate an increasingly complex financial world.