Credit Union:

Unitus Community Credit Union





Job Description:

Primary Duties: 

  • Provides direction and oversight of multiple functional areas, including deposit processing, ATM/ITM processing, operations support, procedures, debit and credit card processing and Bank Secrecy Act compliance.
  • Oversee budgets, forecasts, and planning within Operations and Card departments.
  • Ultimately responsible for the overall performance of deposit operation system administration and related systems.
  • Oversight of member and deposit product onboarding, quality assurance functions and systems, and ensures systems and processes support production effectively to provide a consistent member experience.
  • Responsible for the review, development, and communication of Unitus policies and procedures as well as memos and bulletins to ensure regulatory and internal standards are achieved and risk is minimized.
  • Uphold the Credit Union philosophy and principles through the development and implementation of member-driven and member-friendly policies and day-to-day practices.
  • Oversee implementation of management principles and best practices to achieve department goals and initiatives.
  • Provide direction to managers and supervisors around effective staff planning, selection, development, and performance management.
  • Hire and develop direct reports consistent with Unitus’ values, culture and people management policies.
  • Provide coaching and feedback to direct reports as appropriate.  Partner with HR and management on employee matters as appropriate.


As an ideal candidate, you will have: 

  • Bachelor’s degree or advanced formal training with concentration in a related field or equivalent in work experience required.
  • Requires a minimum of 7 years’ experience in managing centralized operations and/or compliance teams supporting a diversified operations program in a multi-state environment.
  • Experience with deposit processing and accounting systems desired.
  • Experience effectively managing programs around Bank Secrecy Act compliance
  • Experience with vendor management including selection and system administration desired.
  • Proven and effective knowledge of deposit origination and servicing systems, policies, practices, and performance metrics with a comprehensive understanding of regulatory reporting requirements is required.
  • Deep knowledge of Bank Secrecy Act programs desired.
  • Formal knowledge of process improvement methods, tools, and best practices desired.