Credit Union:

Numerica Credit Union


Spokane Valley, WA





Job Description:

To apply, please click here.

This range is provided by Numerica Credit Union. Your actual pay will be based on your skills and experience.

Base pay range

$121,242.39/yr – $181,863.57/yr

AVP Compliance

Report To: SVP Risk Management

With the goal of enhancing lives, fulfilling dreams and building communities this position provides leadership and direction for the compliance, non-card fraud and bank secrecy act areas of the credit union. Guides and supports all departments with integration of compliance.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Contributes to the organizations mission statement and goals by providing the highest quality of service, treating each person professionally, with warmth, courtesy and respect, cross-selling additional services, and making a personal effort to make members feel they belong and are important to Numerica Credit Union.
  • Serves as Numerica’s Compliance Officer and oversees the successful execution of Numerica’s Compliance Management System and Fair Lending Compliance Management Program.
  • Supervises the Compliance Manager and supports his / her leadership of the Compliance Analysts positions.
  • Supervises the Bank Secrecy and OFAC Officer and supports his / her leadership of Numerica’s Bank Secrecy Act (BSA) Program.
  • Serves as lead with NCUA and DFI examiners with regard to Safety / Soundness and Compliance audits / reviews.
  • Ensures the quality control review programs are a valuable resource. Builds relationships across the organization to optimize these programs.
  • Provides leadership and when necessary, recommendations to SVP Risk Management on Numerica’s BSA / AML and Compliance programs in relation to industry sound practices.
  • Provides positive communication between the organization and department staff by responding to and resolving problems of a more complex nature. Consults with the SVP Risk Management as needed
  • Responds to alleged violations of compliance rules, regulations, policies and procedures by evaluating or recommending the initiation of investigative procedures.
  • Oversight of cross departmental projects when items are identified that may impact membership from a compliance, reputation or transaction risk.
  • Monitors and analyzes developing trends and changes in regulations that impact credit union activities and ensures management awareness and readiness. Guide management in policy & procedure changes as a result of changes in regulations.
  • Report to applicable senior management and the Board results of compliance self-assessment monitoring. Provide annual state of compliance report to the Board.
  • Guide compliance and BSA staff to ensure regulatory changes are disseminated to applicable business units and employees.
  • Analyze trending reports on complaints received to look for emerging issues.
  • Conducts performance appraisals; leads staff meetings as needed.
  • Responsible for completing required CPD courses. Develops and ensures that the team completes assigned CPD courses.
  • Maintains knowledge and adheres to all BSA regulations and compliance standards on internal and external policies.
  • Effectively incorporates concepts of CARES Principles in daily behaviors and interactions: Connect – Create a welcoming, energized, and warm environment, Ask – Discover and confirm others’ needs to ensure they feel understood and known, Resolve – Take personal and full responsibility for meeting others’ needs, Elevate – Commit to long-term personal and organizational growth and improvement, Strengthen – Invest in our Numerica community and beyond.
  • Completes other duties as assigned.


Performs direct supervisory duties of assigned department staff and coordinates staff for coverage in assigned areas of the department.

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Requires a demonstrated and extensive knowledge of regulatory framework, credit union operations and compliance systems.

Problems encountered require a mastery of techniques, practices, and theories gained through wide seasoning and/or specialized study and development. Problems may deal with a variety of issues overlapping functional or organizational boundaries, requiring analytical interpretation. Problems may involve proactive thinking, or require significant creativity, innovation, evaluation and/or constructive thinking. Problems are frequently solved without previous precedent to draw upon.


Bachelor’s degree in business related field. Eight to ten years of experience in operations, lending and administrative functions in banking or audit of financial institutions required. Prior experience in manager function with staff supervisory experience necessary.


Ability to read, analyze, and interpret regulatory journals, financial reports, and legal documents. Ability to respond to common inquires or complaints from coworkers, members, or regulatory agencies. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or board of directors. Must possess excellent analytical, communication, and writing skills


A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.


A general compliance certification is desired but not required.


An extensive knowledge of financial agency regulations and banking procedures. A working knowledge of spreadsheet and word processing software. Demonstrated management, supervisory, and organizational abilities; strong analytical, research, and problem-solving skills. Must be able to develop innovate solutions and must be attentive to details. Ability to lift up to 25 lbs.

The job description doesn’t imply an employment contract, nor is it intended to include every duty, task or instruction for which the employee is responsible. Other tasks may be assigned, based on business need and at Management’s request.

Leadership Competency and Roles

Assistant Vice President (AVP)

  • Process Engineer
  • Team Builder
  • Change Advocate
  • Cross Functional Collaboration
  • Technical Aptitude

Assistant Vice President (AVP)

  • Process Engineer
  • Lead, design, operate, and optimize processes in areas of expertise.
  • Team Builder
  • Build and maintain trusting relationships to achieve goals and accomplish tasks by recognizing and utilizing the strengths of a team.
  • Change Advocate
  • Obtain buy-in and generate momentum for organizational change.
  • Champion change throughout the organization by challenging status quo.
  • Cross Functional Collaboration
  • Coordinate across departmental boundaries to build relationships and achieve project, production, and service goals.
  • Technical Aptitude
  • Possess the knowledge and capability to lead and support areas of responsibility.