Bridging Implementation Gaps to Become Member-Centric

The alignment of culture, people, and strategy has been a recurring gap that credit unions see as a hurdle to achieving digital transformation. To achieve a successful member-centric strategy, credit unions must transform their business through clearly defined value propositions, supported with the right technology and organizational culture and capabilities. This session will identify one big shift in how thriving credit unions are approaching business transformation and six critical areas that are barriers to transformation but – with the right focus – can serve as bridges to a successful future. We will also show you how a member-centric strategy can reach and serve younger consumers.

Key Takeaways

• Learn how thriving credit unions are approaching business transformation and are turning barriers into bridges to a successful future
• See how a member-centric strategy can reach and serve younger consumers

Event Date / Time

October 14^th from 3 pm — 4 pm

Location

Speakers

Becca Albright
Client Growth Executive | Velera

Carrie Stapp
SVP of Marketing | Velera

Sponsors