Credit Union:

Horizon Credit Union

Region:

Spokane, WA

Closing:

10/1/2024

Learn More

Job Description:

YOU ARE RESPONSIBLE FOR

  • Develop and maintain a compelling multi-channel content marketing strategy aligned with Horizon’s brand identity and member journey
  • Own the content marketing calendar, ensuring consistent and strategic content delivery across all channels
  • Coordinate content creation to meet brand guidelines, quality standards, and accuracy, either independently or with stakeholders
  • Optimize content creation using storytelling principles to engage audiences effectively
  • Conduct audience research to evolve content strategies and messaging aligned with business objectives
  • Identify trends, opportunities and audience preferences to deepen member relationships and attract new members
  • Measure and report on the impact of content marketing efforts to management
  • Cultivate productive relationships across business lines and stakeholder groups to support content creation needs
  • Enhance web content publishing strategy for better conversions, collaborate on website enhancements and elevate website editorial standards
  • Collaborate to solidify reporting on web traffic, SEO visibility and user journeys
  • Partner with other stakeholders to leverage content marketing in online banking channels for targeted segments
  • Implement and deploy the email marketing content strategy in partnership with stakeholders
  • Provide expertise on digital signage strategy and administrate content strategy across screens
  • Act as primary contact for troubleshooting digital signage issues and provide escalation when necessary

COMPENSATION

At Horizon Credit Union, we believe in attracting and retaining talented team members who embody our CORE Values of Capability, Optimism, Responsibility and Empathy. Our pay values are reflected in our compensation philosophy which rewards individual performance and the potential to contribute to our teams’ overall success long-term.

The full pay range for this position across all the states in which we hire is $25.24-$38.36. The figures shown represent the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate’s experience, education, and skill level.

 

Benefits, Perks, and Other Good Stuff

We know there’s more to life than just a job. Our benefits are designed to help support our employees and their well-being. Take a look at what we have to offer:

  • Medical, Dental, & Vision Insurance for full-time and reduced full-time employees & their families
  • Telemedicine for part-time employees
  • Paid Group Life and Disability Insurance
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • 401K Retirement Savings
  • Employer 401K Retirement Contributions & Matching upon eligibility
  • Discretionary Annual Incentive Bonus based on eligibility criteria
  • Paid Time Off per Full Calendar Year:
  • 10 hours of PTO per month (prorated for reduced full-time and part-time)
  • Paid Birthday Holiday
  • 2 Paid Wellness Days
  • Up to 24 hours of Paid Volunteer Time annually
  • 11 Paid Holidays
  • And More!

SUCCESS LOOKS LIKE

Our individual contributor success competencies, coupled with our CORE Values, drive our ability to fulfill our Promise of “Guiding members in the direction of their dreams”.

  • Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. Readily acts on challenges, without unnecessary planning
  • Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity
  • Communicates Effectively: Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
  • Member Focused: Builds strong member relationships and delivers member-centric solutions, both internally and externally
  • Self-Development Focused: Actively seeks new ways to grow and be challenged using both formal and informal development

Requirements

Education & Experience

Bachelor’s degree in Marketing, Advertising, Communication, Public Relations, Content Management, Information Management, Business, or equivalent experience required. Minimum three years of experience generating, writing, and managing content marketing campaigns including email, websites, blogs, SEO, newsletters, SMS, and social media. Financial industry experience preferred.

Capabilities

  • Strong creative thinking and compelling storytelling skills with an eye for detail and creativity required
  • Strategic and tactical mindset with strong problem-solving skills required
  • Web content publishing skills required. Understanding of the web development process preferred
  • A well-developed understanding of SEO and content optimization required
  • Demonstrated email marketing skills required. HTML experience highly preferred
  • Video editing skills preferred
  • Demonstratable research and analytical skills required
  • Ability to work independently and as part of a team, managing multiple projects simultaneously
  • Effective time management and ability to deliver high-quality content on schedule
  • Strong communication and presentation skills
  • Demonstrated ability to translate business and user needs into content solutions required
  • Proven record of developing new ideas and creative solutions required

ABLE TO

To perform the essential functions of this position an employee must be able to meet the following workplace demands: the ability to converse with others, detect sound, identify, and detect objects, count, read, write, operate a computer, handle, and feel objects, reach with hands/arms and be stationary and/or stand and/or move for long periods. Occasionally an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb, and be able to maintain balance doing these activities. The position requires sound reasoning, good judgment, and the ability to apply knowledge to work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform essential functions, unless such accommodations would cause the employer undue hardship. To request accommodation, please contact Human Resources.

ABOUT THIS JOB DESCRIPTION

The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Job descriptions are not intended, nor do they create an employment contract, and are subject to change at any time to accommodate business necessities. The Credit Union maintains its status as an at-will employer where applicable. In support of Horizon CU’s goals employees may perform other duties as assigned and all employees are expected to:

Exemplify our CORE Values

Promote teamwork and collaboration

Provide our members with the highest quality service