InfoSight Update: Phase One Is Underway

July 10, 2023

Looking at compliance through the eyes of a child offers an opportunity to rethink your processes and help keep staff engaged and motivated to meet the credit union’s compliance goals.

Embrace Curiosity
Children are naturally curious and ask questions, try new things, and approach challenges with an open mind. While curiosity and compliance may seem incompatible, they are actually complementary. Curiosity can motivate us to challenge existing processes and seek out new ways of thinking and doing things.

Don’t be Afraid to Fail
Children are not afraid to try new things and are quick to bounce back from setbacks. Credit union professionals can learn to adopt a similar approach by focusing on learning from failures rather than being discouraged by them. By remaining adaptable and open to new approaches, compliance professionals can help drive innovation and implement new ideas while ensuring laws and regulations continue to serve their intended purpose.

Use Your Imagination
Children have a boundless imagination and are able to create entire worlds with their minds. Being imaginative can help you identify new solutions to common compliance challenges. This could involve thinking creatively about how to use existing tools and technologies to solve compliance problems, or it could involve adopting new solutions. Imagination can also be fostered through collaboration with others. By engaging in conversations and brainstorming sessions with colleagues, you can open up new avenues of thinking and identify new solutions to compliance challenges.

Play
Children love to play and have fun. Incorporating fun into your compliance program can be a great way to stimulate creativity. For example, you could create a quiz or trivia game about relevant laws and regulations. Use humor, such as cartoons, memes, or humorous anecdotes to make compliance training more relatable and engaging. Instead of looking at compliance challenges as a chore, view them as an opportunity to learn and grow professionally.

Be Present
Children are fully present in the moment, not worrying about the past or future. This mindset can lead to increased creativity and clarity of thought. Take a few minutes to clear your mind before diving into compliance tasks so you can focus and be more present in the moment. When attending compliance meetings or training sessions, listen actively and ask questions. Taking breaks can help you avoid burnout and keep you focused when you return to compliance tasks.

Mary Ann Koelzer
Senior Technology Products Manager, League InfoSight

Posted in Compliance Resources.