May19

Q2 CDFI Roundtable

A place to connect with other CDFIs, learn what credit unions are doing in their communities, stay current on updates and relevant changes, and discover how GoWest can support you on your CDFI journey.
May28

Q2 Small Credit Union Roundtable

Held quarterly—with additional sessions as needed—these open discussions cover topics like growth strategies, succession planning, operational hurdles, and more.
Jun3

YP Summit

This conference is an excellent opportunity to learn how to become a stronger leader in the Credit Union Movement, hear from expert speakers, grow your network, develop skills in workshops, and more.
Jun3

Collectors Council; Session Two

This session provides an opportunity to share challenges and successes with collection and recovery peers, ask questions and learn from each other, as well as gain insights from outside legal and industry experts.
Home » On The Go »

GoWest Partners with Posh to Expand Access to AI Innovation for Credit Unions of All Sizes

Posted by on May 14, 2025

We are pleased to announce a new partnership with Posh, a leader in AI solutions purpose-built for credit unions. Through this partnership, GoWest members will gain expanded access to affordable, advanced AI solutions designed to enhance member service, empower employees, and streamline operations, regardless of institution size.

Posh offers full AI solutions across voice, digital, and employee channels, including digital and voice agents, an AI-powered website assistant (Posh Answers), and Knowledge Assistant for internal staff. All solutions are easily managed through an intuitive portal that provides credit unions with visibility, control, and insights without complexity.

posh logoAs part of this partnership, Posh and GoWest are launching the AI Access Program. Through the new AI Access Program, GoWest credit unions with under $300 million in assets can access specially priced and packaged Posh AI solutions, including Posh Answers, a member-facing website assistant, and Knowledge Assistant, an employee-facing knowledge tool. This exclusive offering is designed to make it easier than ever for small and mid-sized credit unions to adopt advanced technology, enhance member service, empower employees, and streamline operations — all with minimal complexity.

Additionally, Posh will be partnering with GoWest to offer AI education sessions at GoWest events and beyond, helping credit unions better understand the evolving AI landscape and how to leverage it responsibly and effectively.

Built by AI and financial services experts, Posh’s platform is designed specifically for the needs of credit unions, delivering powerful, purpose-built solutions that drive operational efficiency, member satisfaction, and organizational growth.

Credit unions interested in exploring the Posh partnership program and upcoming AI education opportunities can learn more by reaching out to the Solutions team or by contacting Posh directly at [email protected].

Posted in GoWest Solutions, Top Headlines.