Loan Protection Products Manager

Job Description:

Join our Team as a Loan Protection Products Manager!

As an independent insurance agency, we’re looking for new team members who have a desire to help people with their insurance needs. We offer affordable insurance products to SELCO’s members and nonmembers alike. Whether empowering people to reach their goals in person or behind the scenes, our employees share a commitment to creating meaningful relationships with our members and community. We’re also a fun place to work, and we offer competitive pay, professional development, and great benefits! To learn more about SELCO, view the full position description, and apply, please visit https://www.selco.org/join/careers!

We are currently looking for full-time, non-exempt Loan Protection Products Manager to join our team!  As a Loan Protection Products Manager, you will be responsible for overseeing the growth, product positioning, development, and product life cycle of the Loan Protection Products (GAP, Warranty, Debt Cancellation, Credit Insurance, AD&D) and other future related products.

This position will work onsite at the Gateway Branch in Springfield, Oregon. The successful candidate will need to be available to work Monday through Friday from 8:30am to 5:30pm.

COMPENSATION

Base Salary: The full salary range for the Loan Protection Products Manager position is $31.22 to $44.60 per hour, with new hires generally starting between $33.42 to $40.12 per hour, based on relevant knowledge, skills, education, and experience.

Annual Incentive: In addition, all SELCO Insurance Service team members are eligible for an annual incentive bonus based on the completion of 3-4 team and individual goals, set by your supervisor at the beginning of each year. The total incentive received is calculated based on the percentage of the goals you complete.  Incentive amounts can range from 0%-12% of the prior year eligible earnings (with the average payout for the last 3 years being 12%).

BENEFITS

Our team’s well-being is a priority, and we’re proud to offer a comprehensive and holistic benefits package for team members and their families.

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) retirement plan (with guaranteed employer contributions)
• Paid time off for personal and volunteer hours, as well as 10 paid holidays per year
• Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.

Check out our complete benefits list here!

POSITION DETAILS

Essential Functions include (please see the position description for a comprehensive list):

• Oversee and ensure effective management and sales growth of the lending-related insurance products and other assigned products (Debt Cancellation, GAP, Warranty, Group AD&D, Life & P&C), including:
  • Ensure adequate training of SELCO staff who offer these products to members.
  • Identify training needs and coordinate training efforts between Product Providers, SELCO’s Training department, and take an active training role in virtual and on-premises training.
  • Work as the primary liaison between SELCO and the various Product Providers. Escalate and resolve product or vendor-related issues. Work with management on product contracting and renewals, including RFP’s related to possible new products or replacing existing providers.
• Help maintain strong relationships between SELCO Group and the various stakeholders, including:
  • Holding regular performance meetings with stakeholders.
  • Creating and delivering monthly performance reports.
  • Working with stakeholders, including Marketing, to produce annual marketing campaigns and any necessary updates to website content and marketing collateral.

Required Skills and Abilities include (please see the position description for a comprehensive list):

• Strong interpersonal skills with the ability to build strong, collaborative relationships with individuals and groups at all levels both within and outside the company.
• Excellent communication and presentation skills in person, over the phone, and in writing, including through electronic channels.
• Exceptional customer service skills.

Required Education and Experience

• High school diploma or equivalent; and
• Associate degree in Business or related field or equivalent related experience; and
• At least two (2) years of insurance or financial institution experience; and
• At least (1) year of sales experience, preferably within an insurance agency or financial institution; and
• Product management experience is preferred, but not required; and
• Must be bondable.