Credit Union:

Verity Credit Union

Region:

Seattle, WA

Closing:

12/1/2025

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Job Description:

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Verity is hiring for a Mortgage Loan Officer at our Seattle, WA Headquarters location. This is an in Branch position based in Seattle, WA.  At Verity, we empower our member’s financial lives and create vibrant communities. Since 1933, Verity has been a local member-owned credit union. We are also the only financial institution in the Pacific Northwest that is a part of the Global Alliance for Banking on Values (GABV).

 

How you can make a difference

The Mortgage Loan Officer is responsible for driving mortgage loan growth through external sales activity, fostering referral relationships, and guiding members through the home lending process. This role requires strong knowledge of conventional and non-conforming mortgage products, regulatory standards, and community engagement practices. The Mortgage Loan Officer works independently to ensure a seamless lending experience from application through closing, serving as a trusted advisor and advocate for borrowers.

 

We know it is more than just a job

Verity has continued to maintain an open and positive work culture. We make sure people come first! Some ways we help employees live their best lives:

  • Base Pay: This positionhas an hourly range of  min. $20.76 to max. $31.25 + commission  monthly. Starting pay is offered based upon an applicant’s experience and education relevant to the position.
  • Paid Time Off: All Verity employees receive 11 paid holidays per year and 3 floating holidays, as well as paid time off (PTO is combined vacation and sick leave.) PTO starts accruing immediately at a rate of 20 days per year.
  • Benefits: Both full and part time employees (and their family) are eligible for medical, dental, vision, and basic life insurance, with a no cost option available for employee only coverage! Employees have the option to enroll in our 401k plan and receive an employer match up to 6%.
  • Other Benefits:This position is eligible for annual cash bonuses up to 1% and a 1% profit-sharing bonus to 401k accounts based on company performance.
  • Great Perks:Other Verity benefits include a wellness subsidy, a transportation reimbursement benefit and education reimbursement.

 

ESSENTIAL JOB FUNCTIONS

Outside Sales & Business Development

  • Generate mortgage loan applications through external sales and community engagement.
  • Conduct outreach with prospective borrowers and local housing market stakeholders.
  • Attend real estate and financial services events to represent Verity Credit Union.
  • Maintain a pipeline of leads and follow up consistently to convert to applications.

Loan Origination & Member Support

  • Interview and prequalify members applying for mortgage loans.
  • Complete applications and gather documentation according to investor requirements.
  • Communicate loan status, decisions, and next steps to borrowers.
  • Explain denials and provide alternative loan solutions when applicable.

Referral Partner Collaboration

  • Establish and maintain productive relationships with realtors, builders, and mortgage brokers.
  • Act as a liaison between partners and borrowers to facilitate successful transactions.
  • Deliver consistent follow-up and education to maintain strong referral pipelines.

Product Consultation

  • Educate members and partners on loan options including conventional, FHA, VA, and non-conforming products.
  • Review financial documents to recommend appropriate loan products.
  • Advise on pricing, rates, and qualification requirements.

Compliance & Documentation

  • Ensure applications and files comply with internal policies and investor guidelines.
  • Stay informed about changes to mortgage regulations and market trends.
  • Review documentation for accuracy, completeness, and legal compliance.
  • Coordinate with operations to ensure timely loan processing and closing.

Other Duties

  • Participate in team meetings, training, and continuous improvement initiatives.
  • Complete required reports and administrative tasks as needed.

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Self-Management Demonstrates initiative, organization, and accountability while working independently in a hybrid work environment. Manages tasks with minimal supervision.
  • Mortgage Product Expertise: Applies expert-level knowledge of conventional, government-backed, and non-conforming mortgage loan products. Assists members in selecting appropriate financial solutions.
  • Community & Referral Relationship Building: Develops lasting relationships with referral partners and community members to support loan pipeline growth and promote financial inclusion.
  • Sales & Business Development: Uses a proactive and consultative sales approach to identify mortgage opportunities and drive revenue while maintaining high service standards.
  • Loan Origination & Member Advocacy: Supports borrowers through the full loan process with clear explanations, timely updates, and personalized service to ensure a positive member experience.
  • Regulatory Compliance: Adheres to all lending regulations and organizational policies. Maintains attention to detail in documentation and submission timelines.
  • Market & Industry Awareness: Stays current on mortgage trends, real estate market conditions, and competitor offerings to position Verity as a lender of choice.

 

EDUCATION AND EXPERIENCE

 

  • Minimum of a two-year college degree or equivalent specialized coursework/training
  • Minimum of 3–5 years of experience as a Mortgage Loan Officer or Originator
  • Must hold an active Washington State Mortgage Loan Originator (MLO) license.
  • Current and active NMLS license required
  • Bilingual Communication preferred

 

PHYSICAL CONSIDERATIONS

Verity is committed to reasonably accommodating the physical aspects of the position.  The following are normally encountered in this job:

 

  • Effectively communicate with diverse staff, members, and vendors
  • Ability to travel within a assigned market
  • Ability to lift and carry 10 pounds

 

Working Conditions

  • Sitting or standing for long periods of time
  • Working on computers for a long period of time in an office environment
  • Frequent Travel for Sales meetings

 

Washington is an At-Will Employment State

Your employment is at will, meaning you are free to resign at any time, for any reason, with or without notice. Verity Credit Union is also free to conclude the employment relationship with you at any time, for any reason, with or without notice.

 

No statement or promise by a credit union representative or board member may be interpreted as a change in the at will policy, nor would it constitute an employment or other contractual agreement.