Cancellations must be submitted in writing to the GoWest Credit Union Association at least 30 days prior to the start date of the program or event to receive a full monetary refund.

Cancellations received within 30 days of the event date are eligible for a 50% refund issued as a credit toward a future GoWest event. No monetary refunds are offered for cancellations within 30 days of the event.

Refund credits must be used within the same calendar year they are issued, though the event attended may take place in the following calendar year. (Example: A 50% refund credit from MAXX 2026 may be applied to CEO Co‑Lab 2027, provided the reservation is made by December 31, 2026.)

Please contact Amanda Macias if you have questions about the program.