Credit Union:

Red Canoe Credit Union


Longview, WA



Job Description:

POSITION PURPOSE – Responsible for the maintenance, configuration, and reliable operation of Red Canoe Credit Union’s network infrastructure and serves as back up to the Systems Administrator.



  • Implement infrastructure, perform maintenance, provide technical support, recommend solutions, and create documentation to support Red Canoe’s network environment.
  • Troubleshoot network issues by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
  • Management and administration of all systems related Red Canoe’s network. Administration is focused on resiliency, data security and disaster recovery.
  • Monitor and respond to network hardware and software events as they occur. Plan, administer, implement, and report on network needs and performance related to efficiency, bandwidth, storage, and security solutions.
  • Management and administration of Virtual infrastructure, Active Directory, Backup, and replicating Red Canoe’s network data for purposes of data security and disaster recovery.



  • LAN/WAN administration and installations; LAN/WAN technical support, problem resolution, vendor interface, technology research and testing. Participation in problem resolution, upgrades, and new product releases.
  • Ensure securitization of all network systems and entry points utilizing best of breed concepts, hardware, and software where appropriate.
  • Active monitoring and reporting of network traffic to ensure optimal performance of the credit union’s network. .
  • Assist Information Security Manager in implementing the development of policies concerning the use, security, and integrity of network services.
  • Assist in developing, achieving, and maintaining technology plans and goals consistent with the credit union mission values and initiatives.
  • Active engagement in credit union related technology audits to ensure compliance and resolution with notated issues.
  • Function as backup to the Systems Administrator in the operation of the credit union’s server and backup environments.



  • Work with others tactfully and professionally; and use of tact and diplomacy when working with confidential information.
  • Practical knowledge of networking concepts and troubleshooting techniques.
  • Practical knowledge of Cisco network hardware and related infrastructure.
  • Practical knowledge of VMware and related infrastructure.
  • Practical knowledge of communication protocols, hardware, and software
  • Strong desire and ability to maintain ongoing education and knowledge of network services, hardware, and software.
  • High degree of organization in personal workload and the ability to work unsupervised in the accomplishment of routine tasks.
  • Proficient verbal and written communication abilities, including ability to teach and explain ideas and concepts to co-workers, clients with varying levels of technical knowledge.
  • Ability to plan, coordinate, and set priorities with changing business needs.
  • High degree of accuracy
  • Willing to work irregular hours including weekends and nights.
  • Must be bondable.
  • This is a Hybrid/Remote position. Minimal travel to Red Canoe locations and offsite meetings/events will be required.



  • BS/BA in related field; or demonstrated comparable professional experience, required.
  • Three years-plus experience in an Enterprise Network Administration or similar role.
  • Demonstrated proficiency in two or more of the following core systems: Azure, VMware, Microsoft Active Directory, Cisco networks, Storage Area Networks, Meraki.
  • One or more Certifications (CCNP, CCNA, CCIE, CCSP, MCSE, MCSA, MCITP) required. Related/comparable certification(s) and/or experience considered.
  • Ability to hear by telephone and in person.
  • Ability to read English by sight; and both speak and write English.



  • General – The physical demands described here are representative of those that must be to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Physical – Office mobility required. Approximately 20% standing, 70% sitting, 10% walking, as need demands.  Possess sufficient manual dexterity to skillfully operate standard office equipment including a computer or typewriter keyboard, 10-key calculator, facsimile machine, photocopier, and telephone. Other demands include talking, handling & reaching, seeing (corrected vision) and hearing in normal range. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. A telephone device to enhance hearing will be provided if needed. Occasional light lifting. The employee must occasionally lift and/or move up to 30 pounds. Periodic inter-branch or interdepartmental access may be required, including for distribution and access to various materials, equipment, meetings, etc.  Storage and retrieval of materials, maximum reach required is 84 inches.
  • Mental – Mental effort required involving considerable organization, planning, and analytical efforts with superior communication. General demands include alertness, memory, observation, empathy, ingenuity, learning ability, problem solving; patience; initiative; memory; objectivity, creativity, speaking ability, reading, and writing ability, judgment, persuasiveness, concentration, flexibility, precision, and auditory discrimination.
  • Environmental – Minimal discomfort from heat, dust, air conditioning. The noise level is usually moderate, including external road noise.  Transport within remote branch and/or main office/facility may be single or multilevel (as required) including a variety of stairways, elevators, etc. Exposure to computer and other electronic equipment.  Lunch/break area exposed to microwave; and is in basement at main office.  Facility is 100% free of tobacco smoke.
  • Equipment – Essential equipment used includes but may not be limited to telephone, personal computer, other on-line computer terminal(s), calculator, office security systems. Non-essential equipment generally includes paper shredder, typewriter, photocopy machine, facsimile (fax) machine, etc.