Member Representative
Job Description:
Member Representative ***$1,000 HIRING BONUS AVAILABLE***
Quick Facts
- Starting Wage: $17.21-25/hr DOE
- Employment Type: Fulltime, Hourly
- Working hours: Monday – Saturday
- Grade: 5 / 6
- Seniority level: Individual Contributor
- Reports to: Branch Manager
- Industry: Banking
- Job Functions: Tellering, Customer Service, Sales, Loans, Lending
Description
We’re growing here at Kitsap Credit Union and hiring Member Representatives for various locations in Kitsap, Pierce, and Jefferson Counties including Puyallup, Gig Harbor, Port Orchard, Belfair, Bremerton, East Bremerton, Silverdale, Poulsbo, Kingston, Port Hadlock, and Port Townsend. If you love building relationships and improving processes, this could be the role for you! Our managers and team are committed to empowering you to develop and grow; and want to help you achieve your goals. You may be involved with processing loan applications and opening new accounts. You will have opportunities every day to make connections and deepen relationships with our members, educating them on how our products and services can support their financial goals.
Typical Job Duties
- Loans
- Process loan applications for consumer lending products, Home Equity, and Mortgage loans
- Sales
- Suggest products and services to meet members’ lifestyle needs including loans, and lines of credit
- Build market position by locating, developing, and closing business relationships
- Customer Service
- Walk members through how to use our self-service platforms
- Build member experience and loyalty through relationship building
- Tellering
- Assist members with deposits, withdrawals, new accounts and their financial needs
This role may be right for you if you enjoy connecting with people in a customer service environment. You pride yourself on your ability to meet each person as an individual. Your previous employers praise your keen eye for detail, and your previous co-workers talk about your ability to see opportunities and act on them. Your friends consider you welcoming, and your family is proud of your ability to support others in reaching their goals.
Basic Qualifications
- HS Diploma or GED
- Cash handling, customer service and/or retail sales experience
Preferred Qualifications
- One plus years financial institution experience – teller and new accounts
- One plus years of consumer lending (Personal, Auto and Credit Cards) experience
- Ability to obtain NMLS within 30 days
Please note that Kitsap Credit Union is a non-profit organization employing more than 100 people, and as such falls under the purview of the recent presidential direction for mandated COVID vaccinations. Kitsap Credit Union requires new hires to be fully vaccinated for COVID-19 prior to starting work. The CDC defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Kitsap Credit Union will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause Kitsap Credit Union undue hardship or pose a direct threat to the health and safety of others.
****Employment is contingent upon satisfactory credit, background, and reference checks. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status.****