Credit Union:

Qualstar Credit Union


Bothell, WA



Job Description:

Head of IT – Vice President Information Technology


About Qualstar: Qualstar Credit Union is a growing, well-established, and financially strong not-for-profit organization. We are 70,000 members strong, headquartered in Bothell, WA, with 140 employees. Our membership is open to all Washington residents, and we are proud to specialize in providing financial services to hardworking union members through their labor union association. We have a history of valuing staff at all levels, and staff satisfaction scores that prove it. Qualstar has recently made significant technology investments in our data centers, WAN/LAN environment & information security. We are now looking to strengthen our IT team by adding a Vice President, Information Technology.


Our Mission: To improve our members’ financial lives.


Why join us?

Some of the benefits of joining our team include:

  • We are a stable organization that is well-capitalized and growing.
  • With just under 150 employees, we are small enough to connect personally and big enough to create a dynamic work environment.
  • Being a leader in an organization with teams of highly satisfied and engaged staff (scoring in the top 15% of organizations using the same scoring for 2022).
  • We enjoy a workplace comprised of diverse individuals supported by our core values of trust, respect, and value of difference. Education is at the heart of our drive for inclusion with our membership.
  • Our organization offers a good work/life balance with paid vacation, sick, and ten paid Federal holidays. Flexibility is available with occasional remote work and flexible hours – let’s talk more about what is important to you for balance.
  • Competitive pay with management incentive program paid out annually.
  • Medical / dental / vision plans with $0 plan available, and 50% paid dependent coverage.
  • Generous retirement benefits, including 401K contribution matching.
  • Tuition reimbursement is available.
  • Free Parking.
  • A new headquarters location in Bothell, surrounded by trails to bike and walk, not to mention several indoor perks.
  • Qualstar Credit Union is an Equal Opportunity Employer


About the Role: This role is critical to furthering the achievement of Qualstar’s mission. The position offers the opportunity for a hands-on leader to deliver IT services supporting Qualstar’s business objectives, lead and develop the team of IT professionals and develop Qualstar’s IT strategy. IT services delivery will require both directing the team and personally executing critical tasks to maintain and enhance IT systems performance. The VP of IT will also partner with other leaders and the executive team to evolve Qualstar’s IT infrastructure and effectiveness. The role is on-site at our Bothell, WA headquarters, with occasional opportunities to work remotely and reports to our Chief Financial Officer.


Our Ideal Candidate: We are looking for a leader with a range of technical skills to manage a team responsible for a broad spectrum of technologies, along with strategy, leadership, and business collaborating skills to help us maintain the momentum of our technology advancements today and into the future.

You’ve got this if:

  • You can configure a switch in the morning and present a 3-year strategic technology plan in the afternoon.
  • You have a broad knowledge base across the full technology stack, from hardware & telephony to next-gen firewalls.
  • You are experienced and adept with managing a highly secure environment within a regulated industry.
  • You’re excited by the opportunity to own and be accountable for an entire technology ecosystem.
  • You have specific, recent, hands-on expertise in most of our key technologies.



  • Symitar / Episys core banking system
  • VM Ware ESXI
  • Citrix VDI
  • Next gen firewalls
  • Various WAN technologies (e.g. MPLS, SDWAN, IPSec VPN)
  • VoIP phone system technologies
  • Web facing and mobile application delivery methodologies
  • Microsoft software stack
  • Multi-site WAN
  • Datacenter technologies

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.