Electronic Services Supervisor
Job Description:
- Responsible for evaluating the team performance, for fostering professional development to the extent possible, and for ensuring department staff have access to appropriate resources enabling them to perform their expected duties and responsibilities.
- Provide positive leadership for department employees.
- Assist CFO with developing, implementing and maintaining credit union internal controls.
- Problem solve for certain general ledger accounts and personnel situations.
- Oversee the operations of ACH, plastics, share draft, and electronic banking services.
- Establish, evaluate, and maintain departmental operations to effectively accomplish the department and organization’s goals and objectives.
- Assist CFO with overseeing and implementing automated financial processing systems that support the operational functions of the department.
- Monitor NSF Accounts, close as needed, and report to ChexSystems.
- Administer the VISA program, process disputes, and fraud claims
- Perform miscellaneous job-related duties as assigned.
Job Experience: Minimum of two years of progressively responsible experience in VISA and GL/accounting. Minimum of five years of Electronic Services experience and two years in a supervisory role.