Director of Risk & Compliance

Job Description:

Responsibilities:

• Functions as a subject matter expert for the organization on matters of regulatory and statutory compliance, including Reg E/Reg Z, Vendor Due Diligence, and serves as our BSA Officer.
• Manages all fraud, AML, and risk related alerts and cases. Investigates alerts and cases within Verafin, leveraging Symitar, internal systems, and external resources.
• Monitors new and existing accounts for activity indicating violation of laws including the BSA; e.g. Elder Financial Abuse, Cannabis Banking, etc.
• Handles elevated member and non-member interactions related to risk, fraud, or compliance concerns with professionalism.
• Analyzes risk trends and data, providing reports and recommendations to executive leadership and the board.
• Guides internal audits and compliance reviews, ensuring effective internal controls and operational integrity.
• Supervises, coaches, and advises the Member Solutions Manager (Collections) and serves as backup for key tasks including, oversight and monitoring of overdraft/Reg E program, delinquent accounts, and Courtesy Pay communication.
• Collaborates across departments to embed risk awareness and compliance standards into daily operations.

Work week:

• Monday through Friday
• Hybrid remote work option; two days minimum in-office
• Position based out of our Old Town headquarters

Required:

• High school diploma or equivalent
• Minimum of five years at financial institution
• Minimum of five years in compliance and/or fraud experience
• Minimum of three years management experience
• Excellent verbal and written communication
• Knowledge of Microsoft Office Suite and basic computer programs
• Demonstrated ability to perform financial services

Preferred experience:

• Bachelor’s degree
• Five+ years of direct compliance experience at financial institution(s)

Job Type: Full-time

Status: Exempt