Branch Manager

How to apply: Complete an Online Application at our website www.capedcu.com for the specific job opportunity that interests you. Resumes are not accepted in lieu of an application.

Role: The Branch Manager I directs, oversees and leads all aspects of the branch, ensuring achievement of operational, sales and service expectations. Responsible for hiring, training and developing branch team. Supports Credit Union growth through community involvement. Provides prompt, professional and courteous service.

Pay: The pay for this position is $73,420.19 annually.

Essential Functions & Responsibilities:

• Manages the day to day operations of a branch to include meeting and/or exceeding Credit Union and branch goals and objectives. Delivers exceptional service. Ensures branch follows established Credit Union policies and procedures and applicable compliance regulations. Appropriate steps are taken to correct unsatisfactory conditions.
• Interviews, hires, trains and develops new and existing employees. Coaches and evaluates employee performance. Recommends promotions/transfers and salary adjustments. Prepares time and attendance records for payroll. Adherence to HR policies and employment law.
• Maintains communications with admin and back office; prepares and submits standard reports; validates and corrects tracking sheets and workmanship of employees. Attends scheduled management meetings and communicates company information consistently and as information is received with branch staff.
• Contributes to efficient Credit Union operations by performing other job-related duties as assigned. Manages effective use of time to include but not limited to: Reviews, Training, Appointments, Coachings and Paycom Management deadlines.
• Maintains knowledge of all Credit Union products, services, and promotions.
• Represents the branch as appropriate in its relationships with members, schools/groups, community events, suppliers, and other financial institutions. Prospects and on-boards new consumer and business memberships.

Knowledge and Skills:

Experience: One to three years of similar or related experience to include supervisory experience. Position requires excellent written and verbal communication and interpersonal skills. Must have experience at an intermediate skill level using computers and MS Office software.

Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.