Credit Union:

Pioneer Federal Credit Union

Region:

Mountain Home, ID

Closing:

8/31/2026

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Job Description:

Pioneer FCU offers a complete benefits package to all team members that includes, but not limited to:

  • An excellent compensation package
    • Bilingual Pay wage differential (additional compensation if fluent in Spanish)
  • An 8% Employer Matching dollar-for-dollar 401(k) program after Year One
  • Health, dental and vision insurance
    • Pioneer pays a minimum of 80% of the premiums for team members AND dependents
  • 12 paid holidays including day after Thanksgiving for Team Member Appreciation Day
  • Accrue up to 16 days of Paid Time Off in Year One, plus Birthday and Work Anniversary Floating Holidays
    • PTO accrual increases with Pioneer seniority
  • Up to $300 in Interest-free Wardrobe Salary Advance available on Day One!
  • Up to $2,000 in Interest-free Technology Salary Advance
  • Up to $1,000 Interest-free Wellness Advance to purchase gym membership, Peloton, or any exercise equipment
  • Up to $2,300 in Tuition reimbursement per semester
  • Childcare reimbursement up to $100 per child per month
  • So much more!

As a progressive financial institution, we are seeking a dynamic and enthusiastic individual to fulfill the role of Assistant Branch Manager at our Mountain Home Branch.  Candidates must be eligible for membership at Pioneer to obtain employment.

 

This position is responsible for managing, motivating, coaching and supporting branch team members. Also responsible for achieving team goals and growth objectives related to member growth and retention, branch deposits, branch loans, and product/service solutions. The Assistant Branch Manager will ensure that members are being greeted and provided WOW service promptly and professionally. The Assistant Branch Manager will direct and coordinate the activities of personnel in the Credit Union facility to make sure the branch meets organizational, financial, operational, service, and growth goals.

Responsibilities Include:

  • Assists members with opening and closing accounts, answers questions about product and services and resolves problems that are within their authority to resolve. Identifies opportunities and matches members needs to credit unions products and services to establish relationships. Takes member loan applications and prepares them for review by an underwriter. Follows up with the underwriters to determine status. Works with centralized loan processors to ensure the loan is closed correctly, timely, and disbursed.

 

  • Will complete on the spot coaching with team members to help staff with areas of development and to ensure a high service standard is held. Meets regularly with the branch team to discuss their performance and development. Ensures the team is trained to be relationship driven and not transaction driven. Accountable for reaching assigned monthly goals for the branch. The Assistant Manager needs to lead by example and sets high expectations for positive behavior and attitude.

 

  • Receives and processes member financial transactions, including deposits, withdrawals, and loan payments; verifies that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Sells money orders, cashiers checks to members; transfers amounts from member accounts as directed and within credit union policies. Balances daily transactions and ensures that cash recycler inventory is correct at closing. Welcomes members and provides routine information concerning services. Answers questions and helps team members.