Session Description

As members’ needs grow more complex and team dynamics become more nuanced, traditional management tools can fall short. Today’s leaders must balance the oversight of tasks with the coaching of people. Most leaders rose through the ranks by managing deliverables, but leading people requires a different skill set.

This session explores five practical shifts to help managers lead through chaos to help create clarity, empathy, and confidence. Backed by neuroscience and grounded in real-world leadership, you’ll learn how to navigate stress responses, build trust, and coach through the everyday moments that shape culture — creating stronger results through connection, not control.

Key Takeaways

• Discover what brain science reveals about how people learn, change, and shut down under stress — and how to lead them through it
• Explore how “old-school” management habits undermine modern team resilience and performance
• Acquire coaching frameworks that build trust, accountability, and clarity — even during chaos
• See how to use micro-moments to coach upward, downward, and laterally
• Engage in real talk: What you might need to unlearn to lead better

Audience/Content Track

• Board of Directors
• CEOs
• Department Heads
• Emerging Leaders
• Executives
• Economics
• Finance
• Functional Leaders
• Innovation
• Leadership
• Member Experience
• Strategy
• Technology
• Young Professionals

CPE Credit Information

Personal Development: Subjects related to personal development include, but are not limited to, the following:

• Career Planning
• Leadership
• Time Management

CPE Credit Offered: 1.0
Field of Study: Personal Development – Non-technical
Delivery Method: Group Live
Prerequisites: None

---

Event Date / Time

October 15^th from 11 am — 12 pm

---

Location

---

Speakers