Biography

Quinn Kinzer is a Research Associate at Filene Research Institute, where she helps credit union leaders navigate emerging challenges through research and practical insights. Her work spans Filene’s research on next-generation member growth, digital transformation, and differentiation and storytelling. She currently leads the day-to-day work of Filene’s Center for Differentiation & Storytelling, which explores how credit unions can strengthen their unique identity, respond to changing consumer needs, and more effectively communicate what sets them apart.

Quinn brings seven years of research experience and interdisciplinary training in applied microeconomics, consumer behavior, and policy analysis. She holds a PhD in Consumer Economics from the University of Wisconsin–Madison.

Events:

Oct8

The Next Generation of Member Growth: What Gen Z & Millennials Want

This interactive session will explore how credit unions are successfully earning the trust, attention, and loyalty of younger consumers through innovative products and services and authentic engagement using "finfluencers" and social media. This session qualifies for CPE Credit.
Oct9

The Stories We Tell: Building a Compelling Credit Union Narrative

Join GoWest and other Movement leaders for an engaging conversation about how the credit union narrative has evolved, what consumers think about credit unions today, and where our story needs to go next. This session qualifies for CPE Credit.