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Building Trust & Communication in the Board Room
Oct. 5, 10 – 11 a.m. PT

Maximizing Board Effectiveness
Oct. 4, 3:30 – 4:45 p.m. PT


Connie Miller is currently the CEO of Credible Advantage, a leadership and board development consulting business. Prior to Connie’s recent retirement, she served as the President and CEO of Icon Credit Union and later Regional President of Horizon Credit Union. Connie was honored as one of Idaho’s CEO’s of Influence for her leadership, integrity, vision, diversity, and influence.

Under Connie’s leadership, Icon Credit Union was named the 7th healthiest credit union from more than 5,400 credit unions in the nation. In addition to her many awards, Connie was also awarded the Idaho Business Review’s ICON Award honoree and the Thanks Badge II, the highest award in Girl Scouting for her exemplary service, and most recently Meridian Chamber of Commerce’s Business Leader of the Year for 2021. Connie’s love for the credit union industry was recognized in 2017 with the Northwest Credit Union’s Idaho Credit Union Advocate of the Year.

Connie Miller graduated from Boise State University with a Bachelor of Business Administration Degree in Accountancy. Connie received her graduate-level certification from Western Credit Union Management School. She was appointed to the Twelfth District of the Federal Reserve Bank Community Financial Depository Institution Advisory Council, where she served until her retirement.

Icon Credit Union was a recipient of the Best Places to Work for several years, just one of the many community recognitions received. Connie’s passions include building strong leaders and strong cultures in the workplace and effective board leadership. Connie has served on many local boards and committees, including Junior Achievement, St. Alphonsus Hospital Planning & Finance Committee, Arid Club, CWI Foundation, and Girl Scouts.

Connie is a published author, and published a leadership book titled, “Don’t Sabotage Your Career,” to share her insights on becoming a top professional and avoiding unintentional mistakes that may hold one’s career back and hurt their personal brand.