Mortgage Processor

Job Description:

Looking for an opportunity with an amazing company? Air Academy Credit Union (AACU) has been recognized as a Gazette’s Best Workplace since 2017!  We are searching for a Mortgage Processor to work at our Corporate Headquarters in Colorado Springs, Colorado.

Join our close-knit mortgage team and build a long-term career in a supportive, team-focused environment. We’re looking for a detail-oriented professional who values stability, collaboration, and taking pride in delivering accurate, compliant loan processing.

Responsibilities Include:

• Prepare mortgage loan files for underwriting following internal and investor guidelines including the research investor/agency requirements for validity and compliance as needed or requested.
• Must understand the guidelines and submission practices of conventional, FHA, VA loans and various down payment assistance programs.
• Be cognizant of the file’s placement on the closing calendar and department standards for originator/member service and ensure closing deadlines are met.
• Verify application and disclosures meet all compliance requirements including but not limited to; investor, HMDA, TRID, FHA, VA, FNMA and FHLMC.
• Maintain a high level of member service by being proactive in communication with members, credit union associates, realtors, etc.

Knowledge, Skills and Abilities:

• Effective Communication: Ability to communicate clearly and professionally with internal teams, members, and external partners through both verbal and written communication.
• Mortgage Processing Knowledge: Minimum of one year of experience in first mortgage processing preferred, with working knowledge of conventional, FHA, and VA loan programs.
• Attention to Detail & Accuracy: Demonstrates strong attention to detail to ensure complete, compliant loan documentation and accurate file review.
• Time Management & Multitasking: Proven ability to manage multiple priorities in a fast-paced, high-volume environment while meeting deadlines.
• Technical Proficiency & Adaptability: Experience with Encompass preferred; comfortable learning and navigating systems in a hybrid work environment, with flexibility to work remotely 2–3 days per week based on performance.

Additional Information:

The pay ranges represent the low and high end of the base salary range for this position. This position is eligible annual corporate bonus based on overall performance.

Pay Ranges for this position based on relevant experience:

• Mortgage Processor I (1-2 years’ experience) – GV 800 $20.50 – $27.70
• Mortgage Processor II – (2-4 years’ experience) GV 900: $22.50 – $30.40
• Senior Mortgage Processor – (4+ years’ experience) GV 1100: $25.53 – $38.22

Air Academy Credit Union (AACU) is an innovative, full-service financial institution committed to its employees providing value-driven products, convenient electronic banking channels, and world-class member service.  With assets over $815 million and 43,000+ members, AACU strives to be a trusted financial partner who helps its members advance their lives, grow financially, and achieve their goals. We are equally proud of our programs which give to the community through various outreach programs.

At AACU our full-time employees enjoy an outstanding corporate culture, terrific benefits package, including paid sick and vacation days, comprehensive medical, dental, and vision plans, along with an outstanding 401K plan. Additionally, our tuition reimbursement program will assist you with your professional goals.

 AACU is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, marital status, familial status, ancestry, national origin, disability, status as a protected veteran or any other status protected by local, state, or federal law. We perform pre-employment drug testing, consumer credit history checks and criminal background checks.