Credit Union:

Embold Credit Union

Region:

Oak Grove, OR

Closing:

4/25/2026

Learn More

Job Description:

Essential Functions:

 

Member Service & Relationship Building:

  • Embraces the Embold Experience, including our Mission and Vision Statements, Core Values and service standards.
  • Open new member accounts, explaining the features and benefits, to build long-term banking relationships.
  • Process member requests ensuring accuracy and complete satisfaction.
  • Using account resources, refer or cross-sell products and services that benefit the member.
  • Meet or exceed sales and service goals, contributing to branch and member growth.

 

Loan Origination & Processing:

  • Interview loan applicants, explain loan options, rates, terms, and collateral requirements.
  • Resolve loan application problems, addressing credit report problems, low salary levels, and high debt ratios.
  • Make notes in Credit Union Core Systems to ensure that all necessary loan information and documentation is provided to underwriting, noting potential red flags and underlying risks.

 

Compliance, Risk Management & Security:

  • Verify transactions for potential red flags, to ensure compliance.
  • Process fraud paperwork requirements with the member and forward to the appropriate department.
  • Follow procedures for all required Bank Secrecy Act (BSA) reporting.
  • Maintain strict confidentiality regarding all non-public data and uphold the financial integrity of the Credit Union.
  • Advise manager of any atypical situation that could pose a threat, risk or loss to the Credit Union.
  • Maintain a high level of knowledge of Credit Union internal controls, compliance, laws, regulations, guidelines, policies and procedures in the area of responsibility.

 

Communication & Collaboration:

  • Effectively and consistently provide clear communication verbally and in writing via many digital channels.
  • Establish and maintain productive and effective working relationships with the Embold team.

 

Technical & Administrative Skills:

  • Proficiency in using basic computer operating systems, word processing tools, email platforms, internet functionality, and Credit Union core systems.
  • Perform other duties and responsibilities including departmental and individual goals and objectives as assigned.

 

Competencies:

  • Communication / Teamwork
  • Job Knowledge
  • Member / Market Focus
  • Analytic / Critical Thinking
  • Professionalism
  • Priority Setting / Time Management
  • Attention to Detail
  • Product Knowledge

 

Other Expectations:

  • This position is responsible for providing support to other departments/branches as needed. This could result in a temporary or permanent reassignment to another department/branch based on organizational needs.
  • Participation in community and/or volunteering events preferred.
  • Continual understanding, applied knowledge of, and adherence to the Bank Secrecy Act and all federal, state, and local financial regulations and reporting.
  • Ongoing professional development – must complete the annual required courses and trainings; must meet expectations on Performance Evaluations and Behavioral Expectations.
  • Must complete annual training on the SAFE ACT and meet testing requirements.
  • This position requires NMLS registration at the time of employment.  Embold Federal Credit Union will initiate the NMLS registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position.

Work Schedule

FULL-TIME – Non-exempt – 8:30 AM – 5:30 PM Monday thru Friday, with alternating Saturdays (required) from 8:30 AM – 1:00 PM

Starting Pay Expectations:

Minimum pay range midpoint of $29.43 an hour. Placement will generally not exceed the midpoint and is based on qualifications, experience, and internal equity. 

Those who are fluent in Spanish are eligible for a language differential pay.

How We Determine Pay:

This position is covered by the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.

Benefits: Here are a few of our great benefits.

Medical, Vision, and Dental- Generous PTO-401k- Education Reimbursement & Student Loan Repayment Assistance and the onsite gym at administrative headquarters.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.