Member Service Center Specialist

Job Description:

Duties and Responsibilities:

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$1,500 Signing Bonus*

*Eligible new hire’s first day of employment must be on or between December 4, 2023 – January 31, 2024. Other terms and conditions apply.

1. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
2. In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services.
3. Develop and maintain a current in-depth knowledge of credit union services and policies.
4. Receive and post, or accurately record and forward for processing, member account transactions and research requests.
5. Perform assigned authority level responsibilities.
6. Identify and offer products and services that would be beneficial to the member.
7. Perform other duties as assigned