Member Pass

MemberPass^TM is a digital credential held by credit union members that protect credit unions and their members from identity theft and fraud in an omnichannel fashion, from call center authentication to lending to new account opening. MemberPass^TM is a simple, secure replacement for user IDs and passwords and supplants the traditional knowledge-based interrogation contact centers employ today to authenticate members calling for telephone banking services.  MemberPass^TM seamlessly authenticates both the member and the credit union to each other in any call-in, log-in or walk-in exchange – providing a consistent, frictionless experience across all channels.

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