MAXX CPE Credit Information
GoWest Credit Union Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
Click here for a breakdown of CPE Credit info.
October 3, 2023
Room 202ABC
Spokane Convention Center
Staying ahead of member sentiment is a lot like a game of chess. Winning requires a combination of strategic planning, tactical expertise, and emotional resilience. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
206AB
Spokane Convention Center
The discussion will center on current economic themes most affecting financial markets and the operating landscape for credit unions, including an assessment of what has already been priced into current valuations. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
206CD
Spokane Convention Center
In this workshop, we will roll up our sleeves to understand the opportunities within our industry to develop a more robust plan to deliver true impact to the community and the environment and benefit your organizations.
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 206AB
Spokane Convention Center
Transformative leadership is the ability to inspire people to achieve exceptional outcomes. It involves understanding what motivates people and helping them transcend personal fears to reach a desired state. In this class, you will explore three aspects of transformational leadership: emotional intelligence, change leadership, and continuous improvement. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Director of Organizational Learning
October 4, 2023
Conference Theater
Spokane Convention Center
Generative AI, such as ChatGPT, are powerful tools already beginning to revolutionize member service for credit unions. In this session, Eltropy SVP of AI, Murali Mahalingam, will discuss how Large Language Models (LLM) can create more personalized conversations, improve efficiency, and generate valuable insights.
(This Session Qualifies for a CPE Credit. Learn more here.)

Room 201ABC
Spokane Convention Center
Please join Leah Viault from Piper Sandler to discuss interest rate hedging strategies and best practices. She will discuss how the current environment is affecting balance sheets and walk through how credit unions can implement a hedging strategy unique to their institution. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 206CD
Spokane Convention Center
Together, we’ll walk through key considerations and decisions for your instant payments journey, wherever your starting point may be. Guiding the conversation with key insights and experience will be Joni Hopkins, vice president of the Federal Reserve’s Product and Relationship Management Group.
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 206AB
Spokane Convention Center
Please join Dr. Vange Hochheimer for a national and regional economic forecast and a review of crucial leading economic indicators that impact the banking sector and inform strategies for balance sheet management in credit unions. Dr. Hochheimer is a Professor of Economics and Finance at Whitworth University.
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 207
Spokane Convention Center
How do you successfully diversify your board and, at the same time, attract top-qualified talent? How do you ensure your board is representative of your current and future membership? […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 202ABC
Spokane Convention Center
With high inflation and an uncertain economic climate, credit unions across the country are lending out and looking for more innovative lending processes to keep lending to their members when they face financial hardship. […]
(This Session Qualifies for a CPE Credit. Learn more here.)

Room 205
Spokane Convention Center
Cyber threats have evolved since the pandemic, with bad actors simultaneously targeting online and offline payment vulnerabilities as our daily lives return to a blend of in-person and e-commerce experiences.
(This Session Qualifies for a CPE Credit. Learn more here.)

Room 207
Spokane Convention Center
While our products may look similar to what banks offer, the philosophy of the Credit Union Movement couldn’t be more different. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 201ABC
Spokane Convention Center
Deposit flows are often unpredictable and typically rush in at a time when loan volume begins to fall. This creates various challenges for credit unions as earnings decline while the balance sheet swells, which typically results in net worth pressures. […]
(This Session Qualifies for a CPE Credit. Learn more here.)

Room 205
Spokane Convention Center
Join us for an insightful panel discussion on “Tech Trends & User Experience: Engaging and Acquiring Younger Members in the Digital Age”. In this session, we will explore how credit unions can leverage sleek digital experiences to engage and acquire younger members effectively. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Conference Theater
Spokane Convention Center
In this legal update, the Farleigh Wada Witt team of experienced legal experts discusses the latest developments and changes in compliance standards that directly impact credit union professionals. […]
(This Session Qualifies for a CPE Credit. Learn more here.)

Room 201ABC
Spokane Convention Center
During this session, we’ll discuss the important role credit unions play in protecting their members’ financial futures, driving financial inclusion, and improving the well-being of underserved communities. […]
(This Session Qualifies for a CPE Credit. Learn more here.)

206CD
Spokane Convention Center
As more credit unions center on a hybrid workplace strategy, it’s important to stay focused on the promised benefits of working in an office. These include facilitating collaboration, sparking creativity and innovation, growing careers, and empowering employees to deliver on the credit union’s mission. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
October 5, 2023
Room 102ABC
Spokane Convention Center
Technology has made communication across time and space easier than ever before, yet loneliness is at an all-time high. There is also growing concern about artificial intelligence taking away jobs. Fortunately, success is within our control. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Conference Theater
Spokane Convention Center
This presentation will cover some of the leading consumer trends credit unions need to incorporate into their growth strategies. Discover how Buy Now, Pay Later can play a key role, walk through a use-case demonstration, and wrap up with an audience discussion. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 205
Spokane Convention Center
Experience a dynamic and motivating session at the Advanced Leadership Program Spotlight, where notable credit union professionals demonstrate their journey of accelerated leadership growth through their participation in this unique program in partnership with GoWest and DDJ Myers. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 206AB
Spokane Convention Center
Financial regulation impacts all aspects of credit union operations. Hear from your financial regulators about the changing regulatory landscape, examination trends, and insight into programmatic improvements that will streamline exams and improve communication. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 207
Spokane Convention Center
In this session, you will engage with a former US Air Force Cybersecurity professional who spent the 1st 20 years of her career defending our nation from attackers like China, Russia, and Iran. We will examine real challenges faced by credit unions in the ever-changing and challenging cybersecurity landscape to include data on what happens when credit unions fall prey to ransomware attack and fraud. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 206AB
Spokane Convention Center
Financial regulation impacts all aspects of credit union operations. Hear from your financial regulators about the changing regulatory landscape, examination trends, and insight into programmatic improvements that will streamline exams and improve communication. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 202ABC
Spokane Convention Center
The only thing we feel certain about these days is that uncertainty is here to stay. With increasingly frequent extreme weather events, ongoing supply chain challenges, and continued economic volatility, it can feel hard to proactively pursue a growth-oriented focus.
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 205
Spokane Convention Center
Learn about best practices for serving rural communities. Credit union leaders who have launched solutions to local challenges will share about innovative rural programs, products, and services.
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 102ABC
Spokane Convention Center
Building trust among board members, the CEO, and key executives is essential for credit unions to reach their full potential. This session includes improving healthy communication in the boardroom and provides tools for board members to be more strategic with problem-solving discussions. […]
(This Session Qualifies for a CPE Credit. Learn more here.)
Room 206CD
Spokane Convention Center
In this roundtable discussion, industry expert Victor Miguel Corro, CEO of Coopera Consulting, will bring you along as you delve into the compelling reasons why Hispanic outreach is crucial to credit unions’ mission of financial inclusion and their organic growth in an increasingly multicultural environment.
(This Session Qualifies for a CPE Credit. Learn more here.)