Credit Union:

OnPoint Community Credit Union

Region:

Remote

Closing:

8/31/2022

Job Description:

Responsibilities

  • Designs and documents technical network systems to ensure technical design integrates with business design
  • Provides day-to-day direction, technical leadership, and strategic direction for the team
  • Assists in the hiring, development, and retention of top talent to successfully maintain and incrementally improve the network
  • Drives material cost reductions in network infrastructure by simplifying designs, leveraging economies of scale, and partnering with our strategic vendors
  • Builds vendor partnerships and leverages those relationships to ensure organization is receiving quality service within published service level agreements and within budget
  • Oversees the maintenance, review and revision of contracts and leases for all network and telecommunications software, hardware, and services
  • Administers, interprets, and maintains current working knowledge of the required systems, procedures, forms and manuals as related to the assigned area of responsibility
  • Informs the team of new or updated service standards, systems, and procedures through staff meetings and verbal and written communications.
  • Reviews and updates department documentation and policies and procedures related to the department goals and objectives
  • Consults and coordinates with various internal departments, external or business partners, providers and business entities as a representative of the areas of responsibility.
  • Prevents downtime, increases system availability, creates capacity plans, monitors performance, provides performance tuning, manages data and/or ensures data integrity
  • Ensures proper alerts and notifications are in place, reviewed, and updated
  • Evaluates and analyzes data on performance/capacity and reports on key measurements
  • Performs product evaluation, product installation, and product upgrade efforts
  • Recommends hardware and sizing and implements/installs hardware and software products, as well as new standards and procedures
  • Coordinates maintenance effort of supported systems and environmental infrastructure
  • Provides and ensures a secure environment and assists other areas in security support
  • Develops, tests, and monitors security and internal controls
  • Develops procedures that promotes efficient and effective use of system environment and resources
  • Addresses technical issues escalated within the team
  • Analyzes impact of proposed solutions on applications and systems performance
  • Reviews system, technical and internal customer documentation for accurate content
  • Explains/trains as subject matter expert on technical concepts of product environments, operating systems, and related utilities
  • Performs peer reviews for technical documentation
  • Reviews current and emerging information technology and trends and provides short and long term roadmaps

Knowledge Skills & Abilities

  • Supervisory role is limited to assigning work and reviewing work of others, does not conduct performance reviews, but has input to IT Lead and Management
  • Works under minimal supervision, relying on experience and judgement to plan and accomplish assigned goals
  • Performs at a level clearly above that of the related Technical Specialists by demonstrating greater productivity, proficiency, leadership and mastery of job content
  • Technical Lead on small to Large projects; participates as subject matter expert in projects of all sizes
  • Cloud Architectural Design (Azure)
  • SDWAN Architectural Design
  • Must be knowledgeable in software-defined networking concepts, to include underlay/overlay networking with preference for Arista experience
  • Must be intimately familiar with BGP, to include multi-address family peering

Qualifications

  • Bachelor’s Degree in Computer Science or related field 10-15 years network engineering experience
  • Networking certifications: CCNA, CCNP or equivalent
  • Strong collaboration and interpersonal skills
  • Strong knowledge of scaled systems, ability to identify problem areas, uphold network quality, and drive design
  • Expert on of WAN, LAN and Wi-Fi technology
  • Strong knowledge of IT security requirements and experience working with information security
  • Experience with Technical Architecture Framework (TOGAF)
  • Experience with Information Technology Infrastructure Library (ITIL)
  • Experience with Lean IT concepts