This is a Master Class Session

“Innovation is too risky…there’s no way we’d ever get budget for that!” “Why change? The way we’ve always done things works just fine for us.” “Let’s just put our employees in a room with beanbags and let them brainstorm.”

Have you come up against these responses when you mention innovation at your credit union?

In this deep-dive masterclass, Andrew Downin, chief strategy and growth officer at Vantage West CU, will show you how to overcome these objections, and you’ll practice techniques used by the most innovative credit unions to develop an early, innovative solution for a shared consumer challenge.

At the end of this highly interactive session, you’ll walk away with tools you can begin using to set your credit union up for success on its innovation journey.

Event Date / Time

October 3rd from 2 pm 5 pm


Room 206CD
Spokane Convention Center


Andrew Downin
Chief Strategy & Growth officer